House of Fraser

After my VBSE in the Leeds store, this place has restored my faith in House of Fraser. As I live in Leeds, I called the store at 9 this morning to see whether the item I needed was in stock (as it wasn’t in the Leeds one), and it was, and the lady, Diane, I spoke to was incredibly cheery and helpful even though she’d clearly only just started work. Bless. So she put the thing aside for me and I picked it up an hour later, and everyone was super helpful. Of the three staff I passed on my way to the department, all of them smiled at me and acknowledged me, rather than ignoring me completely and going out of their way to not help me, like the Leeds staff I encountered yesterday. Two ladies wished me a merry christmas too. It was really nice.
I shall be emailing my feedback to them to thank them :)
Well done HoF!

House of Fraser (previously Beatties) is a very good British departament store, it is one of the 63 stores in the country.
At the moment of writing it sells clothes, kitchen items, ‘home’ items and also has a restaurant located above the store.
I like House of Fraser, because it sells mainly high quality things, so you don’t have to go through hundreds of cheap, and low quality stuff until you find something you really like.
I am under the impression that the mens departament was better in the past, now it has less clothes, but mabye it’s not true.
It is sad that they don’t sell toys anymore.
Overall it a very good place to buy stuff for yourself or a present for a loved one (like a Fraser Teddy Bear!)