East Hertfordshire District Council

The first time i visited i found it very difficult to find and then when i did i realised the car park was mostly for the use of staff and the tiny allocation of spaces for visitors was constantly used. I waited 30mins for someone to leave so that i could grab a space! — The bulding is large with double fronted glass patio style doors and the reception is large and open. There is a waiting area and lots of leaflets available on local events and things to do for the family. Also local bus timetables and train information which was excellent.
There is a small lift in place of the stairs to get down to the offices and a larger lift for travelling up, so disabled and pushchair access is good.
The staff are halpful and friendly to the best of their ability and appointments are freely available.