Needlecraft

I’m afraid my experiences have been the same as the previous reviewer. The staff can be rude! I was once looking at some fabric when a member of staff stepped in front of me and started showing the fabric to another customer without any ‘excuse me’ or acknowledgement that she’d pushed me out of the way. Very offensive, I walked out. A few times I’ve had to wait until the staff stopped chatting in their own sweet time they really do treat their customers as though they’re a bit of a nuisance. Unfortunately, the stock is great and I do still go in there when I really need things, but the ill manners of the staff does irritate and I resent giving them money. If I can get what I need somewhere else, I will.

The stars are for the atmosphere, not the stock! The shop is well-​stocked & is probably the best shop I’ve ever found for needlecraft products. It has a wide selection of wools & fabrics, plus accessories although charging over £50 for a pair of pinking shears which I bought online for £14 is a bit cheeky!
However, the atmosphere in the shop is very odd & the staff can be blunt to the point of being rude. The place is lit by flourescent strips & I felt odd after being in there just 5 minutes, so this may explain the staff’s lackadaisical attitude. The lighting wouldn’t cost much to change but would transform the atmosphere in there. Also, the place needs refreshing as it feels a bit grubby although maybe a change of lighting would fix that too.