James Robertson Kiltmaker

Took my family to get measured up for a full kilt fitting. Excellent service, well informed and the kilt was perfect on the day.
We shopped round a bit and the quality here cannot be beaten. I had never worn a kilt before and neither had my two kids however we were walked through the whole process and advised how to wear the outfit.
Would 100% recommend.

High quality kilt maker let down by disorganisation, overcharging and an incomplete order. I was given a full Kilt voucher by my parents for my 21^st birthday, my parents were told I could choose any tartan, any style of shirt, sporran and so on. They paid well over £1000 for this. I went along to make my selections and was told I would need to pay in another couple of hundred pounds as I wanted a sporran not included in the deal, a tie instead of a bow tie and I was sold the service of having the belt buckle and sporran decal to be customised to blend with the kilt colour and style.
Initially I did not mind too much about his initial misleading sales pitch to my parents as I thought I would eventually get exactly what I was sold. My order took months, yes months. In fact my order is still not complete and I am now 29. The kiltmaker gave me a second hand, scratched up, rental belt buckle to use and promised that the customised buckle would be eventually delivered. After visiting the store on a weekly, then mothly basis, I realised that this man was not interested in completing the order at all. It may seem unfair to award 1 star due to just the belt buckle but this review reflects the way the kiltmaker overcharged for the exact feature he pitched to me, and then did not deliver. He never once offered a partial refund or even to replace the used buckle for a new one. He never apologised for the delay or for his failure to complete the order.
There are plenty of Kilt makers in Scotland, avoid this one.