Hillhead Post Office

I went into this post office this morning to simply post a letter and was «ordered» by the tall asian man to go to the other side of the shop and write the address. I was taken aback by how i spoken to that i didnt hear what he had said next. I waited in the other queue where i thought i would buy the stamp only to be «shouted» at again by this man yelling at me to come to his counter. He then told me to to go to the opposite side of his counter to write the envelope. At this point i said to him please stop shouting at me and simply explain what you need me to do. This is the first time i have been in this post office and will be my last. A very unpleasant experience. I thanked him for his time of which he gave no reply. Now looking at some of the other reviews on here this seems to be a regular thing where the staff are unpleasant.

This wee sub-​post office is now even smaller than its previous incarnation was at the top of Byres Road, and it’s even farther to walk for me so I don’t visit it as often as I used to as the Partick one is closer. However, this one wins over the Partick one as it doesn’t have the dreaded Postman Pat ride with its inane jingle.
That’s about all this one has going for it sadly. It’s crammed into a small space at the back of a shop selling greetings cards, naff souvenirs, trinkets and other assorted junk. I’ve never actually bought anything in the shop as I’ve always headed straight for the inevitable queue at the rear; but it’s worth noting that they do sell postal packets and padded envelopes if you’re in need of such. It’s cramped and narrow between the shop displays, and when the post office queue is lengthy you feel that you are in danger of knocking something over.
Just occasionally there won’t be much of a queue and you get server moderately quickly, but I think there needs to be a favourable conjunction of several major planets before that happens (and maybe the moon needs to be blue). But that aside, if they have enough staff on duty they do their best to keep things moving along smoothly.
Post offices are still such an essential part of our lives that it seems a shame they have to diversify into other areas, with the postal bit almost tacked on as an afterthought. But that’s the price we have to pay for privatisation I guess.

What a «jobs worth» the manager is in this post office. Unhelpful, smug and positively rude.
Like another of your reviewers, I’d prefer to drive miles than go here.

I’m not sure really how to give a Post Office a review. This is the first ever post office I have visited in the UK. It was quick and the sale clerk was informative. I asked for stamps to send cards to the states and for local stamps. They also have cards and other things you might need to ship things with. I waited for a minute before I was served.

While this post office is conveniently located, the staff are so unfriendly I would travel farther away just to have a pleasant experience. I’ve sent packages from this location at least five times, and the customer service is typically very rude. I’ve worked monotonous customer service jobs with long lines of people so I understand why they are grumpy, however I don’t believe I deserve to be treated so poorly. Avoid if possible!

Convenient, but less so than its former incarnation on Byres Road. The queues in here can sometimes stretch for miles right out of the shop, although on other occasions there’s no one at all waiting to be served. Weird.
As well as post and associated services, such as the Bureau de Change, you can find a wide variety of stationery and some drinks and snacky type foods. It also does a presumably popular sideline in scented candles, the smell of which pummel one’s nostrils upon entering the premises.
Another curiosity is that they stock those massive stuffed tigers that one sees more frequently in city centre newsagents and tat shops. What’s with that? Where’s the market for these things? I looked closer today at one’s extremely faded price tag (a consequence of its years on the shelf I presume) and it was £59.99. Sixty bucks! For a fire hazard!

This is a convenient wee PO that also doubles up as a card/​gitf shop for those among us who posses the «awww shit it’s the 25^th ain’t it, Christ, mothers birthday» gene.
Ok so it’s ridiculously over packed in here and is just hell on a stick dipped in annoying sauce to navigate when your pushing around a pram type device but hey, it’s the price you pay for being a bad son and forgetting your mammy’s birthday.
On another note, i’ve always found the staff in here to be very friendly, which is not always the case in the busier PO’s.acutally it’s never the case in most PO’s, any PO’s…all PO’s…PO means post office by the way, just in case your wondering…
So aye. Good place for your regular posting, post office type needs with the added bonus of the card shop to boot.

I am a huge fan of online clothing store ASOS but recently have spent an awful lot of time in this post office returning the goods they have sent me. A few weeks ago I got sent a bangle instead of a cardigan I’d ordered, a pair of tights instead of sunglasses and a size 16 dress rather than a 6. They can’t seem to keep track of their stock with their increasing amount of customers looking for a cheeky bargain.
Seeing as this is the closest post office to uni I usually just to do all my post related dealings here. The post office section is located at the very back of the store and you have to walk through a selection of car air fresheners, cards and Yankee Candles to get to it.
This place is always busy and the maximum staff they have on at the post office section is two but quite often it’s only one. This is pretty ridiculous for a post office as popular as this and I’ve waited up to 40 minutes in the queue here. It’s always the same, the people in front seem to take like 10 minutes each but when I go up I’m out of there in 2 minutes, so annoying.
I guess this post office is handy, I just wish the post office section was a bit bigger so things could move along a little bit quicker.

Shoehorned in at the back of a Hallmark Card shop, this post office is a completely inappropriate size for the area it covers. As such you can expect queues snaking into the shop when it comes to the busier times of the year,
I will, however, give it an extra star for providing another free cash point in an area sparsely populated with them.

So confusingly, this place is a Hallmark Cards shop AND a post office. If you make your way past the racks and racks of greeting cards, at the back of the shop you’ll find a huge queue and a couple of post office windows. And by huge queue? I mean ginormous queue. Sometimes it’s so big that you can’t even get a look at the cards.
In my experience this place has always been friendly. Yes, it’s had it’s annoying moments — like when I queued for half an hour to get a postal order only to be told that although they had a card machine, I couldn’t pay on it, and I would have to go and use the cash machine outside. Just as I was about to scream in frustration, the nice post office man did assure me that I could come straight back to the front of the queue. Friendly, no?
Plus, they always have a couple of pens and bits of sellotape about, so if you do need to post a card and prezzie that you’re purchased last minute, there’s no need to panic.
And so although I still haven’t quite got my head around the set up here (is it a hallmark shop or a post office?!) I suppose it is useful for the two to be in one place.

I’ve spent a depressing amount of time at this Post Office over the years, and it might just be one of the worst ones I’ve been to. I’m sorry to disagree with the previous review, and maybe I’m just a terrible customer to serve, but the staff have, with the odd exception, been consistantly bad tempered and often arsey. This could be due to the fact that the Post Office itself is tiny and definitely understaffed for the busy area, and 70% of the time has a huge backed up queue. It could also be due to the fact that everyone who enters the shop is crammed into an tiny, sweaty, fluorescent bathed area, surrounded by an overabundance of tacky cards and cheap kids toys.
It can’t be nice having to be stuck there all day, having to breath in that stuffy air, so I generally cut their sour expressions some slack.
I’d advise you not to go, but it’s the Post Office… sometimes you just have to.

Hillhead Post Office is hidden at the back of a Hallmark shop on GWR (it used to be in the 24 hr shop round the corner on Byres…). So now, you can actually buy the greetings card, and post it, in the same place! Fantastic.
It has all your usual Post Office type services — bill payment, parcel sending, scales, passport photos — and a few extras, like the Passport Check and Send service (which means your passport only takes 2 weeks to be processed, which, if you’re like me and you leave it till oh, 2 and a half weeks before you go on holiday, means it’s a life saver).
The staff are polite and friendly (and even let you borrow pens/​wrap stuff on the main counter — again, I have done this on several occasions).
Need a greetings card /​post office service? Here’s your place.