Edzell Letting & Property Management

I have used Edzell for 5+ years to manage my flat in Glasgow while I have lived abroad.
They provide a good service and when asked responded to queries and actions.

When I was a naïve nineteen year old, my best friend and I decided to get a flat together. We had fantasised about having our own cool little flat; our own place and our own space. After much flat hunting, we put our trust in the hands of Edzell, from whom we rented a little flat in Dennistoun. I have to say, it was possibly the worst mistake of my life.
The staff were cheerful, seemingly friendly and all too keen to get us signed up and on our way, with an extra month’s rent upfront as a deposit, as expected. What had seemed like a quirky little flat, ended up causing us a whole lot of problems. To start with, the washing machine was broken, and remained that way despite several phone calls and emails to Edzell, who told us each time that the person we needed to speak to was «unavailable». As far as Edzell were aware, the washing machine may well have been broken until this very day, had my friend’s parents not taken it upon themselves to fix it. The months went by much like this, with things going wrong in the flat including broken locks and infestation, which generally fell on the deaf ears of our not so lovely landlords.
To top it all off, once we’d had enough and decided to leave the flat, we were told that £100 would be deducted from our deposit for a «cleaning bill», which I thought was absolutely appalling. This supposed cleaning bill was for the cleaning of the oven, which had been provided by the landlord and was filthy in the first place. Besides, how does oven cleaning cost £100?!
SO…overall, I had an awful experience with this company, one that I do not wish for myself or anyone else to repeat.