Umega Lettings

We had intially good dealings with this agency with the exception of the flat being dirty when we moved in (sticky floors etc). However, it has just gone downhill over the two years we rented from them. They are slow to respond, and most of the time did not keep us updated regarding maintenance issues. I suspect this is related to staff changes.
They are now trying to charge for «small areas» of cleaning that were allegedly missed, including in the bathroom. We left that place spotless, and in a much better state than when we were given it. Their repair people were the only ones in the property (aside from flat viewers) after we had vacated. I am extremely disappointed in the decline of service we have recieved and will not be dealing with this company again.

Yet another letting agents.
They’re the most cheerful looking ones I’ve come across, which isn’t saying much but just look at that exciting purple exterior and the name itself. Mind blowing. You may be able to deduce that I’m a little frustrated with MY letting agents at the moment so it’s unfair to take it out on Umega.
I noticed that they let out flats for the festival; having just experienced my first Fringe Festival, it’s definitely worth coming down for but I’m not sure I’d sign such a contract for it!
Umega’s located in one of my favourite parts of Edinburgh, Marchmont.