Sheraton Grand Hotel & Spa

Very nice hotel and confortable rooms. The layout of the room is very practical because you can enter the bathroom from the bed or from the front door. The toilets are separated and there is a bathtub and a shower. The only negative point is that the hairdryer is located in the desk in the bedroom and is also attached to the desk. Not very practical when you are a woman.
Otherwise fanstastic breakfast, come hungry. Their bar is good as well, for a last drink :)

Amazing hotel! Great view of the Edinburgh castle from our room and a nice lounge for Platinum members.
Don’t let the «Sheraton» fool you — focus on the «Grand». It’s probably the best Sheraton I have stayed in my life (the other one that is good is the one in Iguazu Falls in Brazil). It is very clean and recently renovated. It also has a great location as its about 5 – 15 mins walk to anywhere in town — most importantly 7 mins to Old Town Edinburgh, which is really the center of everything fun.

I am a very happy guest here. Came for the gym (all the other hotel gyms I encountered in Edinburgh are HORRENDOUS), but fell in love with the rooms and comfortable, practical atmosphere.
The only reason this place doesn’t get five stars is the exterior is ugly as sin and it is at least a 20 minute walk from most sights and restaurants worth seeing.

My husband and I have stayed at this hotel twice since my initial review. Our most recent stay being new years eve 2015. Two years of guests have taken a toll on the hotel. Our room was a big dinged up here and there but still lovely. We also stayed in a standard room on the SPG floor this time versus a castle view room on the Club floor. There is a definite difference in the Club floor rooms and the SPG floor rooms. The SPG (and consequently standard floor) rooms are much smaller than Club floor rooms.
The free wifi is slow, like terribly slow. The bed was comfortable and the temperature in the room was someone of a problem to control — it was too hot, then too cold, then too hot, etc.
Overall, still a great hotel in a great location but I no longer rate it as the #2 hotel on my list of best hotels I’ve stayed in. Sad.

Very nice hotel for a Sheraton. Service is very good here and the rooms are fantastic. A truly luxurious place — but also the prices.
I didn’t like the lack of SPG recognition. Being a Platinum member, no word of it was mentioned during Check-​in. No upgrade, no question whether breakfast or points. I did get Cub access, though. And the club is worth its name: They serve delicious afternoon snacks and drinks. Always a good spot to catch some interesting people.
Breakfast in the main restaurant was good but far from excellent. A standard selection of things that didn’t change over the course of one week!
Food at the hotel restaurant was pretty standard, too. No surprises, and just what you would expect from «hotel food».

Stayed here twice and loved it both times. You are greated by a Kiltsman outside and bags brought in. The front desk staff were super sweet. In the lobby they have water and Scottish biscuits out (try them, they are great and the flavors change each day).
The rooms are spacious for a European city and they have super comfortable beds. Shower and tin are great.
The location is great– walking to tons of little restaurants and coffee shops as well as a short walk to the castle and royal mile.
Loved having a room
Facing the Edinburgh Castle. Lovely
View to wake up to

Great location, bar/​restaurant staff very helpful and was thankful for their feedback on where to go etc. Gym if you need to get a workout in. is connected to hotel but well worth the find, more than your usual hotel gym. 4 stars mostly because i reached platinum during my stay and was given a hard time about getting club room access. which never ended up happening. Way to treat your repeat travelers.ugh.

We don’t usually eat at hotel restaurants and frequent the bar; however, on this case both are wonderful. The staff and the food are top notch. The hotel is fortunate to have Italian bar tender Alessandro in their employ, it is because of him we made our last stop each night a stop in the bar to be delighted by the surprises of a real professional bar tender that knows the local scotch and gins. The room was modern, clean, quiet, and super comfy bed. Highly recommend.

The hotel is modern and clean. The staff are lovely and helpful. Location central
Room is fantastic and view of castle spectacular. Can’t say enough about hotel and staff. Highly recommend

Nearing the end of my 7 day stay at this hotel and I have nothing but praises for this establishment. I am here on business and have been working some very odd hours. Each morning when I go down for my cab, I see the same friendly staff. Every time I enter through the main lobby, I am greeted by a friendly face and it was only the evening I came home at 2am that I did not see anyone. This night I ordered room service and wow was I surprised. The food was very good and just right after a hard day of wrenching.
The breakfast on the club level is delicious and I honestly think I’ve eaten smoked salmon every morning. This isn’t due to a lack of variety, but rather because it is not common back home and is so fresh.
The room is quite nice with very modern amenities and architecture. I love the hidden lighting and full size bath. The bed is super comfortable and I’ve used it quite well over the past few days.
I know where I’ll be staying next time…

The Sheraton Grand Hotel & Spa has very modern décor and is centrally located. We had a club level room that was castle facing and were quite pleased with the room. This is probably one of the nicer Sheraton’s that we have stayed at in terms of luxury and style.
The gym is a members gym + hotel gym and as a result it was quite spacious! It is equipped an ample amount of new machines and has separate areas for mat work, weights, and cardio. Although we did not try the spa, it looked amazing!

Picture it, a stylish modern luxury hotel has setting within the new town area of the city. Stands a few stories high, is brown brick coloured and occupies one side of Festival Square, but will have everything you need within or nearby.
Recently refitted with alternate layout, so if the last time you visited the city a year or so then it’s a whole lot different! There is no piano bar, no long corridor to walk to reach the main bar; everything is mostly around the entrance, mostly. At the back where the piano bar was is for functions and strictly a guests only area.
The bar to the right of entrance (left is restaurant) is where I decided to have a quick bite and non-​alcohol drink before work. Usually when friends go on vacation, every summer if I stay/​work in Edina make the effort to find another fresh establishment when listening to or reading about their holiday stories; it almost makes up for the stay-​cation!
The Sheraton bar however hits all the right buttons, from easy listening music, to the low lighting, soft natural finishes to furnishing; high backed green seats, upturned goldfish bowls on ceiling as lighting feature. Excellent service, but yes there is a but! The attention to detail in food presentation for me is lower than 5 stars.
After discovered something unsavoury lurking at the bottom of the metal canister the fries were contained in. Please Sheraton if you feel the need to include things alternate to food then please alert customers before-​hand, and simply give things a clean/​check over before serving food in them!
On alerting staff to the extra article contained, the response was to apologise, throw the article to the floor and carry on as usual. Yes I did mostly enjoy my experience and I will be keeping an eye out for winged creatures next visit so I can utter the words «waiter, there’s a…»

I have been here a number of times with work for meetings, events and the like but also managed to have a stay recently too! Yay for work!
The hotel is lovely and very modern with cool chairs and elegant décor through out. The staff are incredibly professional and really friendly too. Even when you go back to the cloakroom ten times for things you have forgotten!
We stayed for one night here and were given and upgrade to a beautiful room with a view of Edinburgh Castle.
It was sheer luxury with a huge bed and comfortable pillows. The room had an en suite bath and shower and dressing gowns and slippers were provided. Everything was spotlessly clean and all toiletries were provided. The room had a large TV, hair dryer, tea and coffee and everything you would expect from a hotel of this class.
The room rate included the use of the swimming pool and all spa facilities were extra. The pool was large and warm with great changing rooms — but you can go there from your room in your dressing gown.
Breakfast was amazing. Lots of choice and very well cooked despite it being a buffet, the eggs were still good. There was plenty of choice and a lovely restaurant overlooking Festival Square seems a good choice for sampling a cocktail from the menu next time I am passing.

What a beautiful hotel — you can tell that it is either new or recently updated. Regardless, we really enjoyed our stay here. My initial thought was that they are a tad misleading — they advertise that you can see the Edinburgh Castle from some of the rooms, and unless one can see through buildings, I think this is highly unlikely that anyone staying here is enjoying a castle view! Other than that, the hotel is in a great location and in walking to distance to many many sights!
The bathroom was interesting, but didn’t allow for much privacy. There is a separate bath and shower, so you can enjoy a bubble bath while someone else takes a shower! The lighting in the room was confusing — there were different «scenes» and there were times when we wished it was a little more simple (like, «on» and «off,» please). The bed was comfortable and linens very clean /​spotless. Only complaint would be that it costs an additional £10 per diem for WiFi access and an additional £24 for additional TV channels. Rip off.

One star for grandness, one star for location and one star for Xmas dinners.
Oh and an extra star for just being awesome! This is one of my favourite building as far a purpose built hotels go. It fits perfect on the festival square.
I have had several company dinners and conferences here. The place is just as grand on the inside and it looks outside — though the furniture in the conference reception and bar and the decoration seem a little dated. It looks like an Old Bhoy smoking and whisky room. Not my favourite surrounding for a relaxing time, but it depend who’s boat it floats.
The staff and service is impeccable and every need is attended to.
The food served when I had dinners where obviously mass numbers produce but still very tasty. They do buffets also and that has proven a big hit with the Xmas party goers.
I am still to visit the One Spa on the roof, but from what I have seen it is quite the place.

Definitely one of my favourite hotels to have ever stayed in! The Sheraton hotel on Festival Square is an absolute haven, and I’ve stayed in here on a few romantic weekends with Colin. I’ve never been treated better in a hotel; the staff are absolutely excellent, from the receptionist to room service. You’re even welcomed to the hotel by a doorman who opens your car/​taxi door to take your bags out for you! Heaven!
The rooms in here are fantastic, with a huge (and ridiculously comfy) double bed in the middle of a beautifully decorated room. There’s a huge TV, a small table with a chair for reading or having lunch, an incredible amount of storage and, if you pay a little extra, a spectacular view of the castle. The bathroom is huge, with beautiful colour changing lights that you can control. There’s 24 hour room service that are eager to please in any way possible, and I just cannot fault this place.
I’ve never actually taken advantage of the spa facilities in the hotel but I’m definitely going to be making a point of doing so during my next visit!

I love the Sheraton!
Thanks to my Mum me and my family had to celebrate in style after placing a order on the «dress of my dreams» at Kavelle Bridal. We were in the Bar and had some drinks, Cocktails along with food from the Grazing Menu.
Food is very nice, Haggis Truffles and the burger tasting platter. Had a lovely evening! Feel like going back tonight.
Recommended to all x

Really an awesome hotel with helpful staff, nice room, and convenience to city center.
I really like the modern interiors of the renovated rooms. My room is probably less than 400 sq feet but with the smart look and wall-​to-​wall mirrors, it has a contemporary feel that is both chic and comfortable.
A special note is the infinity pool on sixth floor. It has wide lanes, chic design, good hours. It’s housed within glass walls so you do have an open, relaxing, non-​clustered feel. It’s an awesome design as I think it’s one of the more comfortable pool i had been in. There is also a cleopatra bath pool (sort of like a scented jacuzzi), which is a plus.
The One-​Square restaurant is right on the second floor. It’s chic but not-​unexpectedly over-​pricey given the status of the hotel. I did not want to shell my money here as there are many more excellent options nearby. You are close to the city’s best restaurants 3 – 4 blocks from your stay so why eat here? I would recommend the Wedgewood, Wildfire, Oloroso, Amber… etc (see my other reviews).
Down-​side: The view from my room overlooks the roof and reconstructed building (not very appealing if you like to stay a lot).; the front of the hotel is hidden too and hard to find. The cable TV channels are medieval. You get such basic cable TV that it makes you wonder if you are back in 1990s (hope you laugh at this joke… no seriously). No HBO or good movie station. Seriously? On the other hand, if you like to rent movie or porn there is good selection… for several pounds.
All-​in-​all, this is a chic, convenient, upscale hotel right in the heart of old town. I would recommend checking this out if you are willing to shell out some money for a top-​rated hotel.

Quite disappointing. The hotel is undergoing a major refurbishment and in all honestly should have closed its doors during the construction.
There is no lobby, instead it is just a trailer (yes a trailer albeit with nice carpets). To access your room you have to navigate a labyrinth of hallways and multiple lifts (3 separate lifts!). After an long day at the festivals I was annoyed to have to walk another 10 – 15 minutes in the hotel to get to my room. Yes, the rooms are very plush and well furnished and the beds are comfy, however, there were quite a few things that went awry that really are not acceptable for a place that charges over 350 pounds/​night for a standard room.
For instance the phone in the room was busted, the sink facet was blocked, the maids would jam up the music when they clean adjacent rooms (annoying on a early Sunday morning). Even operating the lights requires a masters degree (I could make the bathroom appear blue or purple but couldn’t get them to stay on). All in, really poor showing by a starwood property. Perhaps this will change when the construction ends, but for now avoid.

Tout commençait très mal pour ce séjour de courte durée en Ecosse: déjà je trouvais pas l’idée tellement excitante, ensuite mon vol a été annulé ce qui m’a obligé à atterrir à Glasgow et me faire conduire jusqu’Edimbourg, et cherry on the cake une de mes valises est restée à CDG — celle où il y avait mes vêtements naturellement: bref l’angoisse totale. Lorsque j’arrive à l’hôtel, j’ai donc qu’une seule envie c’est de me glisser sous la couette et d’entamer ma dépression, n’en déplaise à la charmante blonde qui a du essuyer ma mauvaise humeur à l’accueil. Mais ils ont tout fait pour me remonter le moral (et j’ai pourtant tout fait pour me faire détester !).
On m’explique très vite que la réservation (effectuée la veille sur le site internet) me donne le droit au «club», un espace privé où je peux me rendre ²⁴⁄₂₄ et qui m’offre entre autre un open-​bar illimité (mais comment savent-​ils que je suis alcoolique ?). Vérifications faites: il s’agit d’une grande pièce avec de larges fauteuils, livres, magazines, accessible avec la carte de la chambre et où n’est présent aucun employé de l’hôtel — c’est à dire que les clients se servent eux-​mêmes. Plutôt sympa.
La réservation me donne également un accès au SPA de l’hôtel. Et quel SPA ! Il s’agit d’un immense complex avec plusieurs pièces numérotées (type «parcours»). Piscine, jacuzzis intérieur et extérieur, hammam, deux saunas (dont 1 «bio» — ?), laconium, luminothérapie, équipements de sport et j’en passé.
Quant à ma chambre elle est grande, moderne et… a une vue imprenable sur le château d’Edimbourg. Je précise que je n’ai fait aucune réservation spéciale. Possibilité de changer la couleur de la lumière, grand plasma, lit king size, large baignoire ainsi cabine de douche, miroirs anti-​buée, possibilité de régler le volume de la télé dans la salle de bain, de tamiser l’ambiance… bref tout le confort, les gadgets en plus.
J’ai appelé la réception au milieu de la nuit pour savoir s’il était possible de me faire livrer un plat végétarien (le chieur !). Ils étaient bien embêtés car ils n’avaient rien de végétarien parmi les sandwichs et le chef était parti. 20 minutes après ils m’ont monté un repas qu’on devinait réalisé avec les moyens du bord mais l’effort était franchement appréciable.
Accueil charmant à tout point de vue donc: je recommande.

A victim of its own coolness. We travel A LOT and here are some things we couldn’t figure out how to do in our room: Turn up the heat (it’s motion sensor and it didn’t sense us for awhile), turn off the lights, drain the bath. Also, they could really use an additional door in the bathroom by the toilet.
Having said all that, this is actually a beautiful hotel, in a perfect location with a super nice, helpful staff. Great bed too.

Ich war vor einiger Zeit in diesem Hotel beruflich für eine Woche abgestiegen. Es hat eine tolle Lage mit einer einzigartigen Aussicht auf das Castle. Vor dem Eingang ist ein großer Platz mit einem Wasserspiel und dahinter liegt schon die Strasse, auf der die typischen schwarzen Taxis halten. Dahinter gibt es Einkaufsmöglichkeiten und Restaurants — also eine tolle Lage! Das Hotel selbst ist im typyschen englischen Stil gehalten — überall Tepichböden und die rot-​grün gehaltenen Muster auf Wänden und Inneneinrichtung sind nicht wegzudenken. Man darf kein Designerhotel erwarten, den bei den Preisen, kann sich nicht jeder ein Zimmer oder gar eine Suite leisten… Trotzdem passt der Rest zum 5-​Sterne Ambiente. Reception international und rund um die Uhr verfügbar, ein exilentes Restaurant im Haus mit reichlich angestellten, sowie Service von A-​Z, was eben zur 5-​Sterne Kategorie gehört. Parkplätze sind kostenpflichtig, aber überdacht. Meetingräume vorhanden, behindertengerecht. Leider ist der Geruch in den Räumen durch die uralten Teppiche nicht mehr frisch, sondern eher modrich und erinnert an ein Altersheim. Aber mein Fazit: Top! Wer das nötige Kleingeld hat, sollte sich den Luxus gönnen!