Lochrin Autos Edinburgh

Very surprised with the bad reviews on this site. i have been using Lochrin for several years and have always found them to be very professional and reasonably priced. They were originally recommend by a friend i have recommended them to several fiends in the meantime. My experience with other garages when putting cars in for an MOT or service is that they often come back with a big list of repairs required. I am usually pleasantly surprised by how little work Lochrin recommends for the car and I think their prices are really reasonable. I would also say that for a garage the staff are very friendly and professional, and give me a clear explanation of whats required and what it will cost.

Wish I had read these reviews before I took my 2001 Mondeo there for its MOT last year! First off, I knew that the car needed a bit of work as the ABS light had been on for a while and brakes are a crucial component of the MOT test. Early signs were OK, friendly secretaries and lots of Mercs, Audis and other high end cars in the bays (although perhaps that should have been a warning that their clientele have more money than sense).
I was informed that the ABS ECU could not be repiared and they would need to order a new part at a cost of £196. I was surprised by this as Mondeo parts for the MK3 were standard from 2001 2007 and I would not have expected such a high price tag for a standard part but I’m not the mechanic so who was I to argue. I later checked on eBay and saw that I could buy the part for as little as £20. When the works were finished the main items in the bill were as follows:
MOT Test £54.85
Removal of ABS ECU and Sent for (Failed) repair £39.50
Rear Brake Service £55.00
Labour £216
Brake Pipes x2 £50.00
Misc Brake parts £6.74
ABS ECU £196.99
VAT £112.85
TOTAL £731.93
Which I was paid without question (althoguh not without grumbling about it). The very next day the ABS light was on again! I phoned Lochrin right away, told them I was not happy and took the car back in. They claimed they managed to get a second ABS ECU and fitted that free of charge but for all I know they just didnt put the first one in right in the first place. Things didnt even go well as I tried to drive away a second time. Despite the £55 Rear Brake Service the brake lights had been wired incorrectly and were not lighting at all so I spent some 10 – 15 boring minutes sat in my car with the engine running whilst their ‘technician’ clawed around under the bonnet and under the driver footwell occasionally asking me to tap the brake pedal. Usually when the garage tells you your car is ready and hands you back the keys you expect it to be just that ready, not wasting your time waiting for them to fix a problem they should not have made in the first place.
Unsurprisingly I did not visit Lochrin this year. I took my car to Farmer Autocare in Marchmont instead and I will review them seperately. Suffice to say I was delighted with their service and would choose them over Lochrin Autos any day!

Just back from a trip to Lochrin where I delivered to them a functioning vehicle for MOT checking and they returned to me a vehicle with jammed rear wheels and a broken hand-​brake. Fair enough the vehicle needs work to pass an MOT, but £750 I don’t think so. The receptionist then tried to pursuade me that my vehicle was already damaged when I took it there even though I drove it myself. I will not be having the required work done by Lochrin and will never use them again as after their simple check my vehicle was not drivable. I do not trust this garage for good service/​value for money at all.

Everybody is quick enough to tell folk about a bad servicewell here you go guysthis is an excellent service that I would like to tell you about! I was very surprised last week when I took my car in for its annual service and MOT to be greeted by friendly staff and a lovely inviting (and clean!!) office. When they called to explain the work required I was not confused with male mechanical terms but in a way which I understood. They also explained that there would be future work required and put a rough time limit for the work required and price guide line. I have been to garages in the past which have ripped me off but Lochrin are very honest and to the point! Thank You so much for an excellent service!!! I will be recommending you and I will be back!

My daughter called me after vsiting this garage last Friday. They advised the car needed welding to pass it’s MOT which was very expensive. I had a 3^rd party garage look at the card as they advised the welding was not required. Very poor service.

Been going to Lochrin Autos for years, because I trust them. I can’t say I’ve had the cheapest price every time, because I haven’t compared it with other garages, but then, it’s like anything in life, you get what you pay for! The service is always really good, and I’ve never had any problems with the work that was done. I go back to this garage time after time because I trust that they have my best interests, as a customer, at heart, and they won’t tell me work needs done if it doesn’t. They were originally recommended to me by a friend, who has also been using them for years, and still is. I’ve recommended them to several people in the past, and wouldn’t hesitate to do so again.

I went to Lochrin Autos to get a puncture repaired and they told me I needed a brand new tyre pretty much straight away.
I had been advised by my boyfriend that places often try to do this when it is not neccessary so I questioned him and asked him to show me why. After a bit of back and forthing, it turned out I didn’t need one and he just fixed my puncture– oh surprise!
Just wanted to give aheads up to anyone else going to get a puncture repaired anywhere, not just here.

I have been to this garage three or four times and always receive a relatively good service from Lochrin. The staff are helpful and pleasant to deal with. I would however agree that they are quite expensive and they always seem to find something new wrong with my car every-​time I go in. I have spent an absolute fortune with them. I had a service at the beginning of the year and the staff failed to reset the computer thus meaning I had to return to the garage (which is not convenient to where I live or work) and received no apology for the inconvenience. I will be looking for somewhere cheaper next time.

A little expensive I thought, I would use again in an emergency, but I feel other garages may offer a better price, saying that my car was fixed

Was surprised by the pleasant office and garage layout when i arrived and was greeted and assisted by the team throughout my whole Service and Mot process. Glad i listened to a stranger in my church group and will return to Lochrin for future assistance. Many thanks again.

Took my car in for a service, was told that my clutch needed replaced and 2 tyres changed, charged £40 then took it elsewhere, Ford garage took a look and told me there was nothing wrong with the clutch and only one tyre was worn, Lochrin wanted £280 to fix problems which didn’t need done. Very bad service.