Kwik-fit GB

So my daughter hits a kerb & destroys her tyre and tyreweld wont work on a hole. Arnold Clark tows her to Kwik-​Fit & leaves her in good hands.
After 51mins she is told «sorry, we are too busy, we will work on your tyre tomorrow.» Bus home.
She calls the next day at 1530hrs. The «only» tyre they have in stock is £161 or they can get a cheaper one tomorrow for £101! Really? For a Corsa? Anyway, in tears she accepts.
Bus home.
I pick it up today, but while waiting heard another customer conned as «they only stock the premium expensive tyres & cheaper ones to order!»
In my opinion they are stealing from the vulnerable & will be taking the matter further with Kwik-​Fit & BBC Watchdog if I can.
Rant over…

First off I need to correct the other Kwik-​fit lisiting for 6 Macdonald Road — it is open again after being closed for arefit following the construction of flats above and around the site. The new facility is well laid out and the waiting areas is clean, tidy, warm and a pleasant place to be.
Now for the review… driving north from Devon I noticed that my brakes weren’t quite behaving as they should… with my MOT coming up soon I though it best to nip this in the bud. I booked myself an appointment for Saturday (online — really quick and easy to do) to get a free brake inspection fully expecting to have to shell out for at the very least some new pads, if not discs as well. As this branch of Kwik-​fit turned out to be hideously busy on Saturday afternoon I received a phone call mid-​morning advising me of this and asking if it would be ok to shift my appointment to the following day — a bit cheeky maybe, but in my books it is always better to be upfront about this sort of thing! The change of appointment wasn’t a problem at all so I dropped my car off and went for a wander to kill some time… 30 minutes later I recived a phone call… the car was ready and there was nothing to pay… it turned out that my brakes were just caked in mud (the joys of living down a rutted, muddy lane) and had been cleaned up and have a good deal of life left in them. I have to admit that initially I was a bit sceptical about the offer of a free brake inspection as I suspected that I would be told that I needed new this, and new that, regardless of the state of things so it was a very welcome surprise!
All in all a very good customer experience!