Hilton Edinburgh Grosvenor

Das Hilton in Edinburgh ist im Vergleich zu den anderen Hilton Hotels die ich kenne eher im unteren Segment anzusiedeln.
Das Gebäude, oder genauer die Gebäude, sind recht alt, mit quietschenden Holzfußböden, Teppich und Fenstern die nicht wirklich dicht sind.
Dennoch ist es ein angenehmer Ort sich aufzuhalten und der Einrichtungsstil ist sehr wohnlich. Der Service ist sehr gut, was die nicht so tolle Qualität des Zimmers und Gebäudes selbst etwas aufwiegt.
WLAN gibt es, es ist aber nur für Hilton Honors Gold Kunden kostenlos.

I needed a hotel room for the night and their last minute accommodates were perfect! I arrived a few hours after check-​in and the front desk was kind of enough to upgrade my room and gave excellent suggestions within walking distance to local restaurant, bars, and shopping.
They location is great, a little off the beaten path and is in a relatvely quiet nook for a peacful sleep.

Stayed here 2 times before on company business. Each time is worse than the last. This time I walked out.
The smell of the room is what hit me first: an open sewer smell with a sad attempt to perfume it. The room was freezing cold as if the window were open — which it was. Presumably to try and get the stink out. The drapes were torn. The bed a dingy double, sagging in the middle. Stains on the carpet revealed a recent crime, and probably the source of the smell, but I wasn’t about to bend down and find out. No way we could stay in that room.
I returned to the front desk to complain. They were very apologetic, but alas the hotel was completely full and that was the last room (for a good reason). We ended up going to another hotel.
As for others have mentioned, this hotel is old, noisy (slamming doors, creaky floors), small, and outright dismal. I’m done with it.

The Hilton Edinburgh is located a 5 min walk from Haymarket train station and so while not in the heart of downtime Edinburgh, it’s location means it’s a quick 7 – 10 min to get downtown via public transport or a nice 20 min walk. When walking from the Haymarket station, you will see there are two entrance signs which can be confusing — go to the right hand side entrance to check in.
So I stayed here two nights, in different twin bed rooms and so def gave some preferences/​suggestions. Our first room was in the basement and it was a pain to get here as it was down three flights of stairs (kid you not!!) Secondly the layout was super tight and uncomfortable and I felt this room would have been better utilized as a double because the placement of the two twin beds was awkward and you actually brushed by the wall each time you needed to go to the loo. Also bring slightly below street level, we had to close the curtains as pretty much every passerby would check us out otherwise. I did enjoy the shower head in this room however and it was a standalone bath tub with a working towel heater.
When we checked back in and got a 2^nd room, we requested anything other than a basement and got a first floor twin room with a much better layout, but the bathroom fan didn’t work and nor did the towel heater. Also the shower head in this combined bathtub was only of one fixed type, unlike the previous room so there seems to be a real lack of consistency between room types at this Hilton. This one also let thru the noise of neighboring flushes which got a little annoying at night, when trying to sleep.
Otherwise good beds and pillows and the standard Hilton features (incl guest umbrellas) but not sure if will book here again.

Recently stayed 4 nights. Hotel is split I two in an older west end set of buildings. Strange if you are in the townhouse section as you need to navigate multiple stairs to reach rooms. Rooms were average, I would consider this below the average Hilton standard. Bar and breakfast were fine.

Getting to the hotel from the airport is easy: take the tram to Haymarket, then it’s just over a block away. Kind of related, a US credit card will work in the tram ticket machines as long as you card has a chip.
Location is excellent. In addition to the tram, the Haymarket rail station is nearly across the street, plus there’s a Starbucks, a Boots, and several restaurants within a couple blocks.
Our room was in the annex on the west side of the street. Fairly old building. The room floor was somewhat uneven. Windows are high up so you can only see out if you stand on the bed. Room heater worked well and kept the room at a consistent, comfortable temperature.
Bed was fine; no issues with that.
Bathroom had some issues, though. The tub/​shower sits on about a 10 cm high stand so it’s somewhat difficult to get in and out of (especially out since you have to step down quite a ways). The toilet is right next to the side of the sink, so when sitting you kind of have to straddle the sink. Towel heater didn’t work. Shower had uneven pressure which would occasionally drop to zero for a couple seconds.
We didn’t utilize the breakfast, bar, or restaurant so can’t comment on that.
Would I stay here again? Yeah. The positives of the location, cleanliness, staff, and value far outweigh the downsides.
If you have *any* type of mobility issues be sure you let the hotel know so you can get an appropriate room.

Loved this hotel! After traveling around London and Ireland I felt spoiled checking into a Hilton. It wasn’t too pricey yet I got all the perks and service Hilton is known for. The room was spacious for a UK room, the bed was large and comfortable, the bathroom was spacious with good water pressure and best of all 24 hour room service!
The hotel was walking distance from Princes St and Edinburgh Castle/​Royal Mile and a short taxi ride or tram ride from the airport. I would recommend this hotel to anyone going to Edinburgh. A great hotel in a great location!

Shocked and stunned that, at the time of writing, this hotel is showin as 3.5 stars on here.
On the plus side it is in a very good location for Haymarket, the tram to the airport, a stroll to Murrayfield and for the west end businesses. Not so convenient for the main tourist attractions that Edinburgh has to offer but they are only a 20 minute walk away.
The staff are very helpful an the breakfast is excellent. The bar is ok but nothing more.
The rooms are … Well a bit chincy and feel dated. Some of them are very small. The rooms can be very cold due to the single pane sash windows, or can be very hot due to the free standing radiators. Be prepared to wake up in the morning with not a single drop of moisture in your mouth.
Some of the floors slope and many of the rooms have a big gap under the room door which lets a lot of light and noise in. A toilet once moved when my leg bumped into it.
As a Hilton it is disappointing and can be pricey for the quality of the rooms.

Very disappointing. Hilton Diamond member who stays in Hiltons around the world. This one is on the low side. Old, but not in a stately way. Trays of garbage stayed in the hallway for more than eight hours during the day and evening. Really nice staff, but it desperately needs an update.

Four cheers for this particular Hilton!
*VERY accommodating with a VERY early check-​in (8am to be exact!). I called the night or two before and they said it would not be a problem as they’d have rooms ready. Super friendly reception staff that helped with anything needed (taxis, directions, check-​in and check-​out very easy). This got us all started on the right foot and was extremely appreciated by me as I could pop to my room upon my very early arrival (hello 4am wakeup call that morning!)
*FREE breakfast with most room packages/​platinum membership. Coffee as well from the Costa outpost near the bar. A nice perk!
*The rooms are AOK. Very clean, but aging a bit. To be expected. It’s an old building.
*Aircon in the lobby, but not the rest of the rooms! It was stifling in my room but very cool in the late evening. Took many hours to cool down, but this is rare issue I’d think. There was a fan supplied in the room.
*Rate, peak July season: £176/​night. Not cheap, not overly expensive.
*Very close proximity to Haymarket train station, Marks & Spencer, Boots, Starbucks, St. Mary’s Cathedral. Easy access to all the city sites in a short 15 – 20 minute walk to the city center.
*Taxis can be ordered via reception.
*Lobby is a business traveler’s dream! Tons of tables, comfortable chairs, outlets, and corners to tuck into to get some work done. Overall pretty quiet as well due to the layout.
*Wifi is OK. Not amazing. Not the worst. You won’t be using Skype effectively or streaming video but does the trick for email and basic functions. It’s also FREE.
So overall I stayed here because I had some Hilton points to burn, but it was a very pleasant experience. It’s a nice, quiet hotel with adequate rooms, friendly staff and is well situated to explore Edinburgh.
Pssst — sign up for Hilton Honors of course!

Nice as far as a Hilton goes. A little older and needing some upkeep, but still quite nice. As a Diamond member with many nights in Hilton each year I find this to be one if the better regular name brands with rooms just needing a little upkeep.
This stay was a HHonors redemption for holiday in one of their Junior Suites which is nice with quite a bit of room. Plenty of room for a crib for the little one and the standard free WiFi and breakfast Buffett.
It would be nice to have refrigerators in the room, which there are not. There is also no executive lounge at this property. They do offer a free drink coupon for their bar to help compensate.

Spent the weekend 11−13^th in this hotel. An old building, so some may feel it’s a bit worn, but I find the squeaky floors quite charming. The room, although quite small, functioned well. Bed not the best I have experienced, though.
Reception very helpful, ordered a cab for the morning which arrived actually a couple of minutes early. A very nice bar downstairs with friendly staff, good to hang around, we spent a very nice evening there.
Breakfast was really good, with a lot of variety and a cook making omelets (much better than the Marriott on the other side of the town, I must say).
All in all, if you can accept that the house is old and some of the rooms are on the smaller side (apparently different types exist), I would recommend this hotel — but if you appreciate the modern, spacious style, keep away;).

Due to my job of traveling a lot, I have been to many Hilton locations worldwide so I have seen some of the best and the worst they have. This was an older property and although some others have called it very tired and aged, I thought it had an old charm about it. Yes the room and bathroom was old but everything worked and it was very clean. Our room had a large vertical beam holding up the ceiling at the end of the bed but no matter. The room was actually quite large. The service at this location was very good and attentive not to mention friendly. Location was a little bit of a walk to Price street but not bad and the price was expected being moderate. I’d stay here again if possible.

After spending about a week and a half in an apartment rental, it was great to end our stay at this Hilton Hotel. The staff were great and accommodating. We arrived early for check in and the gracefully accepted our bags at the counter. They put us on the third floor in the newly renovated towns area across the road. It was really cute. The beds were comfy. I liked that this hotel is in the west end, and only a few minutes from Princes Street. Really a great location, and about 15 pounds to get to the airport.

Good location … 10 min walk to town. Breakfast very nice. On the negative side the bed was very uncomfortable …& the shower non existent … A trickle at best describes it well. On complaining to the front desk the receptionist did not have a real explaination apart from offering to move rooms which probably wouldn’t have resolved the overall problem of lack of water pressure. Overall I do not think this worthy of its 4* status. 3* at best.

For someone who prefers Hilton over other chains, this place was not up to snuff. On the plus side, really liked the location, very convenient to everything.
On the minus, shame on me for not checking on whether it has a workout room. It does not. Was told they have an arrangement with a sister Hilton hotel nearby, but it’s workout room was undergoing renovation. No suggests for nearby places to work out. Had I noticed this when booking would not have booked.
Overall, the place is ready for a redo. Carpets, etc are worn. The window in my room was jammed open. I failed to mention it to the staff so they had no opportunity to make right. Third floor room shower water pressure was minimal.

Grim. Ageing and tired. There are a few absolutely dreadful basement rooms with no view, no wifi, no 3G signal and no hope. The other rooms are only just better, with furniture that looks as if it’s about to fall to bits any second.
Also… if you’re in one of the ground floor or basement rooms at the back, do make sure your windows are secured: a colleague of mine suffered a break-​in here.
If you can, try to get in the «club» rooms across the road, which are generally slightly larger and nicer in my opinion (but don’t get your hopes up too high).
However: one good point is that the breakfast is not bad at all. Porridge is included, which is not the case in all hotels.
On the whole, though, avoid if you possibly can.

I may be a tad bias when it comes to reviewing this hotel, but what the heck! The source of my positionality stems from my new found love for the city of Edinburgh.
The city is so beautiful complaining about a hotel seems incredibly obtuse. I shall however not digress and give you an insight into what the stay was like.
Now what does a hotel have to do to gain browny points with me? Answer is simple, They can’t be taking the buiscuits! Nothing spoils my ritual of having a brew before settling into my alien hotel bed watching an early 90’s flick on sky movies than bad biscuits. You can imagine the horror when upon checking in I discovered that the biscuits were absent!
The staff at the hotel were extremely friendly, and catered for all my room service needs in good time. Parking is an issue, if like me, you didn’t want to pay for it. Hotel does NOT have a guest carpark! Yes I know it’s silly to expect to NOT pay for parking in a city centre. My theory is if I can get around it in Manchester I can get around it anywhere! As it turns out you can get away with it but only 2 hours at a time, at the various Tesco stores located around the city centre! Return to your hotel at 6 (after parking charge hours) and you can park outside the hotel for free, RESULT! However plan an early activity as you’ll have to move the car in the morning!
A second factor in my browny points book for hotels is its restaurant. On any given occasion when you don’t want to venture out to have a meal, I feel the hotel should be able to cater for your taste buds! I am here to report that the restaurant indeed IS more than competent in this department. The menu is a little limited but the food I had was deliciously cooked and served in good time, although that might have had soemthign to do with the fact we were the sole diners that eveing at the restaurant. (It was midweek on a chilly January evening)
All in all a happy and satisfactory affair and whilst it may not be the best hotel in town, it is in close proximity to most of the atttractions Edinburgh has to offer.

We were thinking, okay this is a Hilton, it should be a decent hotel. Boy were we wrong. I guess you can’t expect consistency from a well known hotel chain.
The hotel is split into two buildings. The hotel reception is on one side of the street in one building. This is where we checked in. Then they told us to go outside and across the street further down, our room was located in another buliding. That was fine, not a big deal, just odd. When we got to our room, a few things stood out…
This hotel is old. I love older buildings and architecture. Now with older buildings, you have to make some allowances for what goes along with that however in this instance, there has not been proper upkeep of the room interiors. For example, a very old shower head that did not function properly, old bedding, lamps, carpet, etc. I think I could have gotten past all of that, except for the cesspool outside our window. The window was half open when we walked in and the room felt cold and damp. It’s Scotland, you’re goig to have this type of weather but I prefer it OUTSIDE my hotel room. When I looked out the window, there was water pooling at the end of some sort of drain spout, it was splashing and noisy. The water was greenish black and the smell was rank. The view was basically a blackened rotting cesspool of smelling water and some debris of branches and garbage. Yum!
The location was okay, but a bit far away from things if you are on foot.
I’m not sure what the rooms are like in the main part of the hotel, but I’m guessing they surpass the poor quality rooms on the side I stayed in.
I wouldn’t stay here again and I’m shocked that Hilton would even put their name on a building like this.

In my humble opinion, it is ridiculous to smite a hotel in most parts of the world, outside of the US, for being older. We booked this hotel as a HHonors reward stay and have no complaints. Both rooms had decent views, clean and well appointed rooms that came with a well provisioned breakfast. Not a destination hotel but I would book again for business or a stop over. Staff was pleasant upon check in and check out.
We were driving our car to board a ferry to Norway, so we had a few snacks with us and didn’t need to rely on the hotel for more than breakfast, a night cap scotch, comfortable beds and decent showers. It isn’t a Conrad but it does meet a comprable Hilton standard.

Mein bevorzugtes Hotel in Edinburgh für meine Dienstreisen. Guter Service, schöner angenehmer Frühstücksraum mit prima Buffet und großer Auswahl. Preislich für Edinburgh absolut ok.

Everything was fine, but the Hilton name let me down a bit in the realm of service. There were no specific problems, but it just wasn’t as crisp or accommodating as other Hiltons at which I’ve stayed, particularly Boston and Amsterdam. I suppose that it’s difficult to maintain a standard of service across hundreds of hotels worldwide. For instance, instead of agreeing to have a cab waiting for me at a certain time of the morning, the desk clerk insisted that they could get me a taxi at very short notice and that I should just wait until I came down in the morning. So of course it ended up taking about ten minutes.
When I checked in, they sent me to a second building across the street a few doors down. The room was actually the smallest of my entire trip (a variety of lodging types) but was quite comfortable, except that I needed to pack for home and there wasn’t quite enough surface area. The shower/​tub had a weird half-​door which caused me to get water all over the place in the morning.
This Hilton is only two blocks from the Dollar Rent-​A-​Car on Haymarket Terrace, and maybe 3 – 4 blocks from the Haymarket train station. Don’t confuse it with the Hilton on Princes Street near the castle.