Frankie & Benny’s UK

Ate at Frankie & Benny’s with a group of people we were traveling with in a tour group. We had a free afternoon (an afternoon not planned by our tour guide), and decided that Italian food sounded good.
They were busy, so I won’t count it against them that it took a while for a server to come to the table, but the food took a long time too! The upside was that the food was good enough — not spectacular — but good enough. The spaghetti dishes could have used more sauce, but the taste good. Those that had pizza said it was very good.
By the time we were done the restaurant had emptied out some, but we still had to wait for our checks. When the waitress finally stopped to ask if we wanted anything else, we said just the checks. We ask if we could have separate checks. Initially she said okay, left the table, but then came right back. She then asked if she could just give us one check, suggesting that we could ask the cashier to separate the check at the register.
We said that was okay with us. (I know separate checks can be a pain in the neck for restaurants, but when traveling overseas most people carry limited cash and pay with credit for several reasons, not the least of which is to prevent theft. Since the restaurant did not require a single check per table — we didn’t think we were out of line to ask — especially in a heavily visited tourist area.)
So, we all headed towards the register, planning to have the check separated there — once there the fellow running the register was obviously perturbed by our wanting the check divided. So much so that he couldn’t refrain from slamming us as Americans. He said, «I’m not sure why, but it’s always Americans that want separate checks!» My husband said, «you’re telling me that Scotsman always pay for everyone they eat with?» He said, «No, but we divide the tab at the table before we come to the register!»
Ultimately he did separate the tab, but we left feeling like we had been called «classless, cheapskate Americans.»
Would I go back? NO!!! And I hope no other Americans will either!!! It’s obvious that we are NOT wanted or welcome!

I had never been to a Frankie & Benny’s but have always wanted to go to one, when the chance came up to go here l was really looking forward to visiting.
On the day we came there was no one to meet you at the counter, an earlier on an incident happened and the host was else where, we found a table but couldn’t get served, I think they where under staffed at the weekends.
In the end we just went to the bar and had a few drinks before going elsewhere for dinner.
I did see the food that was served to the table that was next to us, and what they where eating resembled JD Weatherspoons but twice the price.
There was not a lot of change from £10 for two beers, in reality it’s just another fast food outlet in the same category as KFC of McDonalds.