Executive Dry Cleaners

Today it was my second — and last — visit in this dry cleaners, I think: first time everything was ok, I had a suit dry cleaned, nice and tidy, I hadn’t checked the cost in advance — busy place, as I walk past it almost every day.
So here comes my 2^nd visit for my partner’s puff jacket: handing it over on Wednesday, getting a ticket for £12, collection arranged for Saturday. I walk in today, handing over the ticket, same lady that served me on Wednesday, walks back to find the jacket (code was not enough — I had to mention that it’s a puff jacket), and I look up and see the full catalogue: puff jacket’s dry cleaning is only £10, and only if you want an express service you pay £12.
So I politely ask the lady when she’s back: is the catalogue up there up-​to-​date? She replies, yes, and I reply: then why am I paying £12 rather than 10? It’s not considered express after two-​three days right?
The voice tone was then a bit lower and I didn’t bother asking her to repeat, as I knew I was right in this instance: £10 it is, and she agreed that I was right.
This is kind of unacceptable for a business not to charge what the catalogue says, it feels like cheating — I’m sure that not everyone has the time to check the catalogue although they should.
I’ll be looking for an alternative place next time I need a dry cleaner.

Having only used this place once, I can only really comment on their tailoring skills.
I’m a funny one with clothes, I like what I like and I tend to wear it until it falls apart. Imagine my distress then when my favourite pair of jeans which I picked up in Texas last year developed two gaping holes IN THE CROTCH!
Fearing the worst and that they’d have to be retired to that great denim factory in the sky I was about to throw them out when my flatmate suggested I take them to the Executive Dry Cleaners just a couple of minutes from our apartment.
The business itself is tiny and there’s not much room for manœuvre once you’re in there, but hey who cares about that right? We’re all about QUALITY and SALES and STUFF.
The staff were very friendly and reassuring about my almost ruined jeans. The repair job cost £8 — a fair sight cheaper than a new pair of jeans would have cost me. I was a little surprised by the lead time on the patch job (four days) but perhaps that’s because I’ve been spoiled by the quick turnaround times of tailors in the past.
As for the actual quality of the patch job… Well I don’t exactly know what I was expecting — I mean it’s held up well in the two months since it was done and they’ve tried to make it look at least a little interesting (square spiral thread) but it’s still quite obvious that there was a giant hole. In my crotch.
Would I go back? Well I did go in a second time to ask if they could add a button and a button hole to a shirt — to which they replied that they couldn’t without special machinery that they knew the tailors over the road (Stitch Express) had. It was good of them to offer a recommendation of an alternative service but I question the benefit of it for them as Stitch Express have proven to be better tailors (see my other review)
So as I said at the beginning, all that is just regarding their tailoring service and their dry cleaning skills might be exceptional — after all my flatmate does use them for dry cleaning and seems to be pleased enough with their service to go back regularly.
It’s a shame then that I wouldn’t recommend using these guys purely because there’s a better option right over the street.