Eastside Bikes

I’d been looking for a Carrera LRS3, I found one on the Eastside bikes website. I emailed them at 10pm to ascertain if it was still available and asked what the charge would be for delivery to the Midlands. I received a reply at 0740 the following morning. Over a series of emails I had dealings with Iain at eastside he was totally professional and it was a pleasure doing business with him. I received the bike within 4 days. Excellent service.

I approached the guys at eastside bikes to build me a custom Cyclocross bike that I already owned a frame for.
Over the course of several emails we figured out what were the best items to use and also what wheels would suit my riding style. Andy and the team went out of their way to be super helpful and I was really impressed with the service.
The wheels (built by Andy at eastside) are great, the bike looks and rides amazingly well and I couldn’t be happier with the service.
Cannot recomend these guys enough, especially if you’re looking for a cheaper «round town» work horse, or want some custom wheels.

These guys are The Best. Really. Bought two great used bikes in excellent working order for myself and my 12-​year-​old. Added in a few things like lights and a kickstand, installed for free while we waited. The bikes have a three month warranty and they will always be happy to advise us on what sort of equipment would work best. Great attention to detail. Great service and reasonable prices. Strong recommend.

So, at the end of last month, I noticed that the slight ‘click’ on my bike when I bought it, was getting louder and happening more often… so I stopped by and had the guys check it out. They were busy that day so I made an appointment to drop my bike round later in the week. My bike was at the shop around 5 hours and came back good as new! They’d put new bearings in (whatever that means!) which they said should last the life of the bike… and all for the wallet friendly price of FREE! They had said when I bought the bike from them, that if any issues came up I could always take it back for them to look at. (Doesn’t include punctures, of course). But I just wanted to say, they’ve been good as their word and nothing beats FANTASTIC customer service!
The guys are also super knowledgeable about lots of bikey things… I’ve gone in to ask about getting baskets, panniers and the mister’s been in to get splash guards. they have always been really helpful but never ever pushy if you don’t end up buying.

They fixed my bike fast and cheaply — also seemed to have some good deals on commuting bikes. Recommended.

We went for a look in Eastside Bikes because they always have lovely retro frames in the window. Inside, it’s more of a mix — I imagine most of their business comes from bike repairs and cheaper bikes, but they did have a range of nice older frames for sale. Friendly, helpful staff, too.