Jobcentre Plus

This place is located at the rear of the railway station carpark, just across the road, so a very short walk from the centre of Eastbourne.
It is in my opinion a truely dreadful place. They redesigned the entire building a couple of years back to bring it up to date and enable the jobcentre and benefits agency to operate side by side and be easily accessable to all. What a joke. Although the technology may have improved (which is no help at all when my 52 year old mother can’t operate the sef service job finder computer/​machine), not a lot else has.
The place is still full of druggies and drunks which is intimidating at the best of times but even more so when they are in large groups near a place in which you may be discussing sensitive personal information.
The burly security guards seem more interested in immediately jumping upon any unsuspecting customer as they walk through the door than in dispersing the congregated louts. The security guards also seem to have the task of finding out the reason for your visit before you can get to the advisers on reception — WHY?! They can’t help you so why should you have to explain to them what the reason for your visit is.
If at all possible i would give visiting here a miss and look at the website instead — you may be able to deal with your own enquiries/​submit your own claims online, a much better prospect, i can assure you.