Sweetings Surveyors

My previous flat was managed by Sweetings and in the beginning of our two year relationship my husband and I were very pleased with them. They were quick to respond to emails and sort out any issues we had. By the end of our tenancy, my enthusiasm fell drastically.
Our poor little flat was damp and rapidly descended into a MILDEW and MOULD haven, specifically in our bedroom and kitchen. We alerted Sweetings to the problem and they were happy to replace some of our furniture that had been ruined and pay for dehumidifiers. That’s where the help stopped. Playing concerned landlord, they sent a surveyor out to look at the property. We were told they were «getting quotes» from builders to see how they could rectify the dampness. That was around Christmas of 2011. By the time we checked out of the flat at the end of the summer of 2012 we were yet to hear from them of it again.
When they sent a decorator out to repaint our kitchen ceiling (which suffered from water damage) he admitted that the previous tenants had the same mould issue. When he was called in to redecorate after they moved out he raised the issue of treating the mould.
Sweetings simply instructed him to, «Just paint over it».
Classy.
My husband, fit and healthy before living here, now suffers from asthma and vicious eczema which flared up especially at night, when laying in the mould cavern that was our bedroom. Sweetings knew his health was being affected and seemed uninterested at best.
Overall, unimpressed with this seemingly professional company.