A really good estate agent, when I was looking for a house they were very helpful in arranging appointments and ringing me up telling me if there are any houses suitable for me. If I viewed a house and wanted a further viewing or further info they were always there to ask. The staff were friendly and helpful and put themselves out to help me. They were also good at negotiating prices and other such things for me. If I was selling my house I would go through these estate agents as they seemed very good with calling up viewers and have a general professional attitude.