Halifax

ok first off the person above me must have the worst experience there ive ever heard becuase in my opinion halifax are the best bank out there.
I transfered my savings from the abbey to halifax, and the service i got prepared to the abbey was 5 star, the abbey treated me like a child always trying to offer me deala and all that rubbish.
When i joined halifax they had things sorrted out within 48 hours that abbey couldnt do in 5 months.
Store is well heated or air conditioned during the summer, some of the staff can be naggy but compared to other banks i have experienced theyre not half as a bad as others liek matwest and lloyds, but lloyds tsb basicallly own hbos now.
All in all yeah they may have closed some branches but at least theyre still open for business

Always busy. With a simple explanation. Halifax have closed all other branches around chester and now just have 2 in the city center. I think they have shot themselves in the foot by doing this as it means that small buisnesses in the area simply cannot use them. It is near impossible to go into town for the sole purpose of banking. There is no where to park, and even if you find somewhere you will end up walking for a while and then having to join the legendary halifax queue. In which, i can assure you that a woman will walk up to you and try to get you to use the quick deposit box. Because everyone wants to post their hard earned cash into a box in a paper envelope and trust the staff to get everything right
I would say don’t go at peak times and you might get a good service, but then banks are only open at peak times. So it’s a lose lose situation in my opinion. If you want convenient banking, go with NatWest or Llyods, both of which have small branches on the chester outskirts with outside parking. And friendly staff. And no huge queues.