NatWest

The staff at this branch are very sales driven. This is one of my pet hates. I use the bank for the convenience of being able to access my money, not for being the butt of loan salesmen. For some reason (I’m being sarcastic, I’ve just given the reason,) there is never a queue to be served in this branch. So, if you are prepared to tough it out and keep strong to your resolve of saying no then this is a good branch to use. It is conveniently located in the centre of the main shopping area of Cardiff. The staff are polite although pushy (see comment above) and it is modern, clean and airy. There are even comfy seats where you can sit down for 10 minutes if your feet are aching!