Butetown Health Centre

Dr Kay Saunders is a single-​handed female GP who qualified in 1981 and runs this General Practice. She provides all general medical services, contraceptive services and child health surveillance. She has a special interest in the care of people who are homeless. Dr Kay Saunders is ably assisted by Practice Nurses Monica Evans and Paula Healan. Big up the Girl Power.
Services include:
* New patient health checks
* Diabetes care
* Asthma care
* Minor illness
* Minor injuries
* Travel Vaccinations and advice
* Wound dressings
* Advice on how to stop smoking
* Advice on contraceptives
* Ear syringing
* Blood pressure monitoring
* Cervical smears
* Childhood immunisations
* Health promotion
* Smoking cessation
An appointment system is available for all the nurses surgeries. Appointments can be made by telephone or in person. The doctor operates an open surgery in the morning for patients who arrive between 9 and 11am. Afternoon surgeries are by appointment. If you have an urgent problem you will be fitted in with the doctor or nurse, as appropriate, but may have to wait for those with booked appointment to be seen first.
There is a ramp to enter the Health Centre. Unfortunately there is no toilet for wheelchair users.
The Health Visitor is Gail Barrie-​Foy, and services offered include.
* Children’s Health Checks
* Advice on children’s health
* Post natal wellbeing
* Health promotion and advice
* Baby clinics Tuesday morning from 11.30 to 12.30
* Home visiting
Her direct line number is 029 2048 2019
Antenatal clinic is run on a Tuesday Morning from 11.00 to 12.00 noon at the Health Centre. The Community Midwife team can be contacted at Anwen Ward, Llandough Hospital on 029 2071 6040

I’ve got to remind myself this is a NHS-​driven surgery, not the fourth ring of hell.
As a Bay resident, this is my local doctor’s centre, and I always dread a forthcoming visit. Oh Lord, the waiting you’ll do here. I know it’s par for the course normally, but even with an appointment, you can anticipate a 30 – 45 minute wait time. Bring a good book is all I can say.
Situated in the heart of Bute Street, the Butetown Health Centre is a bit on the grim side, and really in need of a refurbishment, if not for the patients, then for the high-​quality doctors and nurses who grace its doors.
The centre houses a few GPs, but I can only comment on the treatment I’ve been given by the Dr. Sauders’ surgery. The receptionists are always very pleasant and helpful, but the poor doctors and nurses are normally rushed off her feet (I guess like any other doctor practice — seems a universal thing!).
But the most important thing is that they always listen to what I have to say, and never dismiss me with a wave of the hand and a «Oh, just take some paracetamol.»
So hence the three star rating — the staff are knowledgeable and friendly, but the place is in dire need of a makeover.