Classificação do local: 2 Burnham-on-Sea, United Kingdom
Called them 17th Sept They came to measure 18th Sept advised 2 – 3 weeks to fit Came back to me with a quote 20th Sept I paid my deposit(60% of total) 20th Sept they advised of 2 weeks to fit They came for final measurements 25th Sept they advised of 2 weeks to fit Chased them Fri 5th October for fitting date and they advise: 1) They have other customers to cater for 2) They have a show to do 3) That 18th Oct is the earliest date possible Whatever happened to keeping a customer informed? Would have got them to do my curtains in the New Year, but if this is how they treat a new customer I’ll be looking elsewhere. I am sure once they read this it will get their hackles up(that seems to be the norm in the South West), whereas the correct business approach(moreso for a start-up) is to try extra hard to impress a new and now disgruntled customer.