Carphone Warehouse

i have given the team at car-​phone warehouse 1 star rating as it the lowest one can give.
shocking service, 0 customer care!!!, from a team who are useless and incompetent !!! serious that bad .
6mth phone on contract, switch on the side not working properly, told that it would be fix that day, came back that evening and was told that the man had-​dent come in.
Try the following day and was told that the phone had to be sent away to be fixed, 2wks later!!! and with a junk phone on loan .
I use the phone for business mainly .
got the phone back and they deleted all my, numbers & photos, messages !!!
what were they thinking !
the phone has gone to factory settings .
there was no problems with software, just a switch .
why couldn’t any member think to check with the client before deleting all detail .
takes 2 seconds to save on us b stick ! et c… they didn’t even care.
and finally on looking at the phone i notice that they lost the stylist pen on the side of the phone, they then and excuse me of keeping hold of the pen perversely before handing in the phone.
i said to the man, what would i want to hold on to a plastic pen for, Do they think because i am a lady that am that stupid !
so they are ordering another
long is this going to take!!!
so so angry and helpless and up set from a team that don’t care,
after all their all Muppet’s.

the one located in the mall is a lovely place to go if your shopping or just looking at phones. bought my mobile here the other day for quite a cheap price, the staff were very helpful except one seemed a bit rude. still a nice place for phones though.

got my old phone from here, love the look and feel of the place to.

fantastic store with amazing staff

This Carphone Warehouse sells a number of mobile phones, contract and pay as you go. Some of the prices are of good value. There always seems to be a member of staff around to help.

Located within The Mall, Carphone Warehouse used to be my first port of call when shopping for a new mobile phone. The main advantage of the shop for me was that you could go in and browse the large selection of handsets and then approach a sale representative if/​when you wished to. However, I’ve found recently that walking into a Carphone Warehouse is more like walking into a lion’s den. It’s getting much like places like phones4u, where you walk in and within 5 seconds you have somebody hassling you to take a network deal.
It’s really offputting and has encouraged me to just stay at home and mainly look at new phones on the internet, finding the best deal for me and cutting out these vultures.