Lush

I’ve been shopping at Lush since the early days and I have always been a fan.
They have some great products, the staff are knowledgable, and it smells ohhh so good in there.
I am not giving Lush a 5 star rating because:
*Prices have gone up, yet the sized of quite a few of the products are smaller
*I feel suffocated by the staff when I go in. Yes there is such a thing as good customer service but it’s too much. If I have any questions or need help, I’ll ask for it.
Apart from the the above, Lush is pretty damn cool.
Also, if you have any products in a black tub, save them! Take 5 empty tubs back to Lush so they can be reused, and have a face mask of your choice, gratis!

I have been a long-​time fan of Lush, and while the products are not as good as they once were, they still keep me coming back for more.
The shop seems to be moving towards a «high-​end cosmetics» branding (rather than the home spun style of years gone by) but still maintains the ethically sourced, environmentally friendly, all natural ethos that the company prides itself upon.
You’ll find the staff are extremely knowledgeable, very friendly and always ready to help pick out that perfect product… even to the point of offering samples (rare amongst cosmetic brands) if you’re worried about how your sensitive skin will react. So why not treat yourself? You might find you’ll be converted ;)

LUSH has to be my number one high street store, and I rarely walk past without being drawn in by the lovely clean fruity smell.
It’s also the only store I don’t find myself complaining about high prices, as the quality is always top notch, and I really support what they stand for with the vegetarian/​vegan ingredients and the fight against animal testing.
I had one issue with my Avobath bath bombs, for a few months they had actual pieces of avocado in, and apparently weren’t supposed to (It was my favourite bomb, with one reason being it had no bits so they didn’t all get stuck in my long hair) but LUSH very kindly sent me two different bath bombs for free to try out!
I’ve almost ALWAYS been completely satisfied with their customer service skills at this particular branch. During my last visit a colleague helped me sniff out a certain product I wanted for my Fiancé after seeing it in the catalogue, and she also gave us a free sample of another product. I can’t remember her name but she was very pleasant and helpful.
I have a LUSH collection, and am yet to come across a product that doesn’t work. My favourites are the ‘No Drought’ dry shampoo, which is a lovely fruity smelling talc; Lemon Flutter, which is a miracle cuticle cream that I use for my nails and also to treat my Fiances dry skin around his nose (Works wonders); and my partner has been raving about the ‘Cosmetic Lad’ which is a very delicate moisturiser which makes it easier for him to shave, and gives him very soft skin.
Happy (often) returning customer!

Is there a better way to embrace a cold, rainy, Monday morning than stepping into a hot bath with a Lush candy bar or Melting marshmallow? Add a steaming cup of Columbian coffee and half an hour later, I feel ready to face the world.
Over the years I’ve probably tried every bath bomb, body lotion and face mask Lush do. It’s the candy bars and melting marshmallows I always come back to though. The pastel pink doesn’t hurt my eyes like some of the other colours and I love the sweet smell they emit. I’m also a sucker for their honey soap, Happy Hippy products and their massage bars. They’re sticky but the essential oils in them definitely help to untie knots in the back and shoulders.
The cool layout of the stores, the cute staff in the Brighton branch, the fresh ingredients of the products and the ethics of the company — none of the products are tested on animals — all give Lush an advantage over other beauty stores. Now, about that massage…