Travel West Midlands

This is a handy place to pick up bus season tickets and time table information. It is located at the very bottom of The Pavilions, which can make it a bit tricky to find if you aren’t familiar with the area. It is a bit of an odd location considering where most of the city centre buses stop.
Either way, they have timetable leaflets and information for all bus and train routes in and out of the city. The counter staff are more than happy handle enquiries and to recommend the best value ticket options.
I guess it is a general rule with renewing and buying all travel passes, but try to visit at off peak times to ensure you don’t get stuck in a lengthy commuter queue.

Located on the lower ground floor of the Pavilions shopping centre, this is an ideal visit to get your week or month long bus pass to get about on the Birmingham Transport system., buses and trams.
They have all the information that you would expect for using the second city’s bus and train network, and more. If you are after a pass, although they can make it for you there and then, just be prepared to wait, as the weekends are especially busy.
Long opening hours, friendly staff, and the bus timetable booklets that they offer are very useful and come in handy. It’s a great location being based opposite the Moor Street train station, and within minutes of the Bullring.

I’ve always received very good service at Travel West Midlands located in the Pavilions. It’s the easiest place for me to get my travel pass for the month especially as it’s situated in the town centre near to all the bus services. The staff are polite and are always really helpful. When you are getting your bus pass remember to make sure you take a photo with you because you’ll need it to get your travel pass. Last week, I happened to forget mine and then had to pay another £4 to get new photos taken in the photo booth. Trust me, that’s steep for photos; so that’s just a piece of advice.