Framemaster

Initially a very good company untill you have an issue within your warranty, then you are treated like something found on the sole of your shoe by a hideous woman called «maureen». Was told by her that my failed door latch was my fault for not noticing a fault that was obviously occuring in front of me!!! The warranty that they offer seems fantastic, but is not worth the paper its written on. Steer clear, absolutely no aftersales service what so ever and very rude when you are fortunate (or unfortunate) enough to talk to someone.

There are loads of shops like these in Hall Green and surrounding areas but what makes this shop stand out from the others is their reputation. Looking at their quality doors, windows and conservatories it was easy to see how they got their reputation as one of the most established companies, of this kind, in Solihull.
If the shop was any bigger it would be like a little maze with all the products they have on display. With things like this though I think it’s better to see the product in front of you compared to on a piece of paper. I am yet to experience their fitting services but that can’t be too bad.