Avis Rent A Car

No pude recoger el coche que había reservado on-​line, porque a la hora de hacer la reserva y pago del mismo, no se advertía de forma clara la obligatoriedad de presentar una tarjeta de crédito con la que poder cargar un depósito en concepto de fianza por los posibles daños que se le puedan hacer al coche. Así que tuve que llamar para cancelar la reserva y que me devolviesen el dinero.

Very disappointed with Avis. I returned the car with a scrape in the front bumper. It was either damaged when I picked it up from airport (no, I didn’t do the walk around) or hit when i had it parked. Yes, I have responsibility, but the damage was minor and the cost — more than £500 — was immediately applied to my credit card. No negotiations. No sympathy. No breakdown or justification of the expenses. Nothing. I’m a Preferred Avis member from the U.S. I tried the U.S. customer service office, which said there was nothing they could do because the Belfast office is a separate franchise. So it’s my fault they have franchise agreements with no quality control??? Ruined my first trip to see the town where my mother grew up. Goodbye Avis.

I cannot drive. Therefore my review is tainted somewhat with the fact that I don’t know which button does that thing that makes the car go «vvvrrrruuummmm» or how to get the water to spray up on the windscreen thing…
Ok I know a bit but not enough to have a licence. However my auntie and uncle have travelled from Canada and provided me with a lift back to Enniskillen so in that respect I can tell you a bit.
Avis is located just up from the bus station as well as at both Airports and at the ferry port so upon entering Belfast (unless you parachute) you’re probably going to find one. The renting is cheap (according to my knowledgable auntie) so in that respect it is good. They had no problems with the staff or the car so all in all it was fine. I’m not quite sure how you can have a 5 star rental place but Avis is good if you need a car