Basildon Hospital

Not impressed with the level of service or care provided. Visited 2 weeks ago with a dislocated finger. Upon investigation it was shown that it also contained 2 fractures. I was booked an appointment, 2 weeks time at the fracture clinic. When I visited the fracture clinic alarm bells started ringing!, the fracture should have been dealt with immediately. Anyway I was booked in for surgery for the next day. Guess what? I turned up the next day at 7am, NBM and waited in the lovely hospital dressing gowns for 5 hours only to be told that they had forgot to book me in for surgery. Luckly I was sent to Broomfield who were amazing, however because of the A+E to fracture clinic delay and the severity of the injury it had started to heal, I may lose the functionality of my finger. I will never be able to forget the bad treatment experienced at the hosiptal and will constantly be reminded of the lack of care and bad management of Basildon Hospital everytime I look down at my fingers!

Mixed feelings about this hospital. Not my first choice when needing major surgery but have used the hospital for minor things and been ok. Staff seem to have a bad atitude there, as if they dont really dont want to be there (cant blame them I guess). Had to attend A&E few times accompanying other people and we have had good service then.

I avoid this hospital at all costs! I have found the staff to be rude and arrogant! The waiting lists are horrendous (I know, its like that everywhere on the NHS) but my daughter has had an appt for November booked for 7 months and just yesterday we got a letter saying its been put back to New Years Eve!