Service and amenities on point as expected. Breakfast omelet station was very backed up and needed 20 minutes or more to produce. Special thanks to the welcome team and doormen who always stepped up and provided absolutely brilliant service.
Kubel F.
Classificação do local: 5 Hanover, Germany
Biggest plus of this hotel is its customer service. Second to none. Staff is excellent. Friendly and polite from the first minute. Always there when you need it, without getting on your nerves. We experienced quite a few unexpected very positive suprises in terms of customer attention. Absolute benchmark. In terms of location: A very beautiful resort, an oasis close to Lisboa. Rooms and overall ambiance comply expectations of a 5 star resort. Whether you like golf or not. Restaurants and all extras are expensive, above average even for a hotel of this category. Many rates don’t include breakfast, make sure to include it or book upon arrival with discount, definitly worth it.
Kathleen C.
Classificação do local: 5 Chicago, IL
This hotel/resort is heavenly! I lucked out and was able to visit for a work meeting and had the most amazing time! The grounds were beautiful, the rooms were huge and gorgeous and also super clean(though, this is what I would expect from a Ritz Carlton property). I was lucky enough to be here for a week and tried almost everything — the gym, the restaurants, all of the food I could get my hands on! Everything was very top notch. The gym is perfectly clean as well as huge, which is great as sometimes hotel gyms(even nice ones) are tiny and somewhat gross. The food and restaurants were amazing. If you have time, try them all! I don’t remember everything I ate, but I enjoyed all of the food and especially the sushi spot(yum!). Get the local wines paired with your food if you can and you won’t be sorry. The rooms were really comfortable with amazing amenities and if you are lucky enough to have a view of the grounds, you have truly scored. One of my colleagues and I spent some time exploring and also visiting the spa. The grounds are extensive and beautifully manicured — a great spot to wander and relax. The spa is also great, though it doesn’t seem to be open at all times. I had a great massage and also a nail treatment. These were not inexpensive, but well worth the cost. Overall, I would stay at this spot again. It is a bit of a trek to downtown, but there are a variety of options to get there(including a very convenient train) and you are really able to get to anywhere you need with taxis.