Wiskis Appliance Services

Unfortunately using this company hasn’t been the best experience. I used them twice without realising the first time was ok but it did take a lot pf personal energy to keep things positive as the service person was very negative. I needed a job done the second time and didn’t check the name. he arrived on time again which is always good and didn’t give a span of time he would arrive (ie any time between 9 and 5). The professionalism ends there. Both times the person came under prepared which makes me think that he has no intention to do any work besides just come over to look at the items and then charge to come back to fix it. Even though I have information of the issue. The second time he came over he actually said he had never even heard of the fault even though i had given the fault code with information of the brand of item and yet hadn’t done any preparation before he came over. His moto appears to be every job will end up costing a lot. In saying that his mark up on parts is high (he was saying some parts were going to cost almost 100 percent higher than what i was finding) but a visit from him can feel very disheartening. Always either the job will be very expensive so buy a new one. I ended up fixing both the things he came over to fix myself and found a part he said i would never find. From what i can see the call out fee is less than others but do not expect him to actually do the job in the 1^st visit I think he sees a call out as just an high paid drive. I do not believe this company (or person) I dont know how many people work for them has a very high work ethic. Also he threatened to take me to a collection agency for being 1 day late on payment which i later found you can not do plus he was very aggressive in his messages. defiantly not a company worth using unless you want to spend $ 70 + just to have someone come over unprepared, unprofessional and rude. Still haven’t received a GST receipt or heard back from the company about getting one an I have contacted him many times over a couple of weeks