Jervois Steak House

Pretty disappointed to be honest.
I made a booking for my husband’s birthday dinner online. We made a booking at 20:30 online, and showed up at like 20:32. We were escorted to the bar for a drink while they were getting the table ready. We both ordered cocktails to get things started. I think I had the smallest martini in the world. It was literally three sips. The bartender even shook the shaker as if she was expecting more to come out. My husband’s old fashioned wasn’t stirred enough and had heaps of sugar granules at the bottom. He returned it, to then get a a back handed comment about how my husband needs to stir it while he drinks it. We know this isn’t true; an old fashioned should be stirred until all the sugar is dissolved, which is why it tends to be more expensive because of how laborious it is to make. Icing on this cake at this point was a group of three that came about 20 minutes after us was seated first. Not sure when their booking was, but they waiting all of 5 minutes before they were seated. I am usually really easy going when it comes to waiting for a table, and am happy to wait. I do appreciate them giving us regular updates — but don’t seat people that arrived later than us first when half of the restaurant is empty.
Once we got seated, we order some bread as a starter. To make it more interesting, the people that were seated before us were sat right next to us. The the restaurant at that point was 90% empty (at this point it was after 21:00 on a Sunday night). They came back to tell us they ran out of bread starter. Luckily, they did offer us any entrée at the same price of the bread starter. Shortly after that, the table next to us got the bread starter.
We ended up sharing the steak for two, which was delicious, but wasn’t anything spectacular. They talked us into getting it done medium (we prefer rare), and of course my husband got all the rare bits (it is his birthday after all!) and my portion was mostly well done which was a bit stink!
The wine list was unimpressive, but I would say that it is reasonably priced ($ 10 – 15 a glass on average).
Funnily, the mac n’ cheese fritters were the best part of it all! I would also give them props to giving my husband a little birthday treat. The presentation was lovely (who doesn’t love happy birthday in chocolate, really!?)
Overall… the food was meh and the service was meh… was a bit disappointed as I was under the impression that this was the best steakhouse in Auckland.

Mixed opinions on JSH for food and service. On one hand the side dishes were really good — the crispiest truffle fries, candied kumara, beetroot with feta and walnuts, crumbed mac ‘n cheese — but the steak, the very thing they should have got right, was just okay. Mine wasn’t cooked as I’d ordered and lacked flavour. Dessert was a perfectly cooked molten pudding, so ended on a good note. Service was haphazard, no less than five things arrived that were not ordered and had to be sent back. So at bill time, there was a bit of confusion. Jury’s still out on whether I’d return.

Surprisingly Jervois with all its great consistent reviews did not deliver across the board on our night. The food once we finally got it was great, my medium rare eye fillet steak was perfectly cooked and the Syrah & Truffle sauce although a little runny was very tasty. I liked the Truffle fries and tried others sides around the table eg Kumara mash and Mac n Cheese and they were all nice. It was just the service that let the night down. We had been there an hour before we got to order, 3 dishes and 3 wines we never ordered came out and therefore the bill was a mess by the time we came to pay. I think there is loads of room for improvement in the service department.

very genuine. a must try. good selection of beef. i should say that it is the best steak in Auckland.

We ate at Jervois after a long day exploring Auckland and then Shakespear Park. Some steakhouses over-​serve you with side portions that are too big for you to ever really eat. This is not that place. My husband had the hanging tender and I had the Signature Prime Rib. We had two sides and everything was absolutely great. We licked our plates clean and were not wasteful and yet didn’t feel like overstuffed blobs by the time we left.
Our only regret was not trying the oysters.

After we got passed the man on the door who did not have an inviting manner we were led into a beautifully appointed restaurant where every detail was stylish.
The food was amazing served to us by a very charming staff member who did show a sense of humour.
The wine selection was a delight to choose from.
For us it is a special occasion venue as quite expensive. Could see why though as top quality in all aspects of the dining experience but not in a ‘silver service ’ way.

Reservation for 7:30, we arrived early, too early 7:15. They couldn’t seat us so we went to the bar, no worries. Then when we were seated upstairs we notice at least 10 empty tables. We all look at each other wondering why we had to wait to be seated with so many empty seats. When we were done with dinner at least 8 tables were still empty. So ½ star off. Then once seated it took a while to get water or even have anyone come over to us, at least 15 if not 20 minutes. We almost walked out. Another ½ star off. Finally when the waiter did come over to us and runs down the specials, we tell him we are ready to order, but he walks away. We were all confused why that happened. Another 1 star off. Food was good, but expensive. I had the beef ribs, 3 of them. However, this was misleading. It was 1.5 ribs broken in half to make 3. Meat was very sparse, typical of ribs, and mostly fat. Plus 3.5 pieces of bread was $ 7 and any sides are another $ 7, if I remember correctly. Wow. So, expect small portions and a very large bill.

Good atmosphere and interior. We have tried booking here on the same day or the day before and usually they don’t have tables until quite late. This time I was prepared and booked 2 weeks ahead. Hahaha turns out the Thursday we went wasn’t even a full house. Strange.
We booked online and then they double confirm on the day by calling to make sure. Service was excellent, from booking to ordering to serving and until you step out the door. Very friendly and helpful staff.
We ordered a beautiful Nevis Bluff 2009 Pinot Noir, fresh natural oysters, 1kg rib eye for two, truffle steak fries, and lastly the cauliflower and cheese. That Pinot was smooooooth, pricey but totally worth it. Oysters were fresh and juicy but I’m not much of a fan of those so can’t judge them. Medium rare rib eye melts in your mouth and the knife just glides through. Cooked to perfection. He loves the garlic butter but I couldn’t get enough of the blue cheese sauce. There was a lot of fat on the steak though. Truffle fries were delicious, so fragrant and the flavour is so intense and nice… Couldn’t stop eating them. The cauliflower and cheese was a bit bland but that’s the only negative for the whole night. We left extremely happy.
FYI they sell a 600g of Wagyu beef steak for $ 310 ! Haha wow …

The name is self-​explanatory, really. It’s a steakhouse on Jervois Rd.
But it’s so much more than a regular steakhouse. With some of the best service and waitstaff in Auckland, a traditional-​but-​works setting, and amazing food, this is a special place and a regular haunt for those who must satisfy their bovine craving.
It can be underwhelming if you’re expecting a world of perfection, but it usually hits the bulls-​eye (yes, pun intended).
However, as much as I like Jervois, it’s not quite there for me. In the early days, yes, it would easily make its way into my top five favourite dining places.
But the more I fell for its charm, the bigger those minor imperfections grew. I have never had good dessert at Jervois. It’s something I have completely and utterly given up on and the reason for which I cannot give Jervois the four stars they completely deserve. And it’s not just very average desserts I’ve had. Twice I’ve had to return desserts (a deconstructed rhubarb crumble and chocolate fondant) because they were completely unsweet — a fundamental element you’d think.
So, I’ve completely given up on dessert. Still, do go for the steak though — it is quite sacred and quite delicious — steak tartare was delicious and the sauce (the horseradish and truffle bearnaise and spinach and gorgonzola sauces are to die for).

Ate here tonight and I still think it’s probably the best place for a steak in Auckland. Yes it’s pricey. But it doesn’t get much better than JSH when you’re looking for a special treat.
Our party of 4 decided to skip entrees and head straight for the main course, which did mean we were left waiting quite a while for our food to arrive, but it did not disappoint when it did! The ladies all went for the petite eye fillet and the gentleman went with the rump which was a pretty hefty portion of meat!
The steak is good enough that you really don’t need a sauce but they quite a lot of different options if sauce is your thing.
We had roasted beetroot (a special), the candied kumara (my fave), the trio of mash & creamed spinach for sides. All delicious tho the creamed spinach was a bit on the salty side for my personal liking, noone else complained tho.
Chocolate fondant was decadent and the gooey chocolate center made my mouth do a happy dance. Panna cotta (a special) was velvety smooth and creamy although light. Chocolate dipped figs were a treat as well.
Not the kinda place you go all the time, but most definitely a nice treat once in a while!

My boyfriend is a chef and we were treated to a meal at the Jervois Steak House. I think treated may be an understatement. My boyfriend had been instructed to have the Wagyu (thank goodness price wasn’t a consideration!) I went for something slightly less flamboyant; the Sirloin. His literally melted in your mouth but I have to say I preferred mine (I like to chew my steak). It was delicious and by far the best steak I’ve had. The sauces we had as accompaniment were divine, mine was the truffle sauce and I fell in love with it. The sides were also amazing, I chose the sweet Kumara which went beautifully. Overall it was an amazing evening. The wait staff are first class and rounded off a brilliant experience. I think a meal like this I would have to save for a special occasion but I think it’s worth the money when you do want to splurge

Once in a while it’s nice to get dressed up and go somewhere special. Perhaps pay a little more for a meal than you would otherwise, if you’re looking for an extravagant dining experience then JSH is for you.
The décor is minimal and manly and so is the menu, with, not surprisingly, many steak options on offer. I went for a petit eye fillet with brandy sauce, which, at $ 37.50 for the meat with no accompaniments, was delicious and perfectly cooked but certainly hefty on the wallet.
Overall I had a great time at JSH and it’s no denying the food and service were excellent. Still not convinced it’s value for money.

If I could give 6 stars I would. If you like meat you need to go to Jervois Steak House. It’s great from the moment you walk in, actually from before you walk in. The old style villa that is it’s home looks awesome and is a cool contrast to the fluorescent lights.
The service is impeccable — these people didn’t just apply for these jobs through Trademe to get some money for new years, that’s for sure. They know the menu inside and out and are more than happy to help with your selection.
When you ring up to book, you pre[order your steak (if that’s what you want), and so for each night they know how much they are cooking, and only get the freshest cuts. Everytime I’ve been there i’ve got the Queen steak. This literally comes as a steak on a plate and you order the sides and sauces. Oh man, everything is so delicious and just melts in yoru mouth.
It is a bit expensive but not obscene — perfect for a treat.

It might look like someone’s house from the outside but don’t walk by JSH. The main dining area appears to be upstairs but we were thankful to be down by a large open window on a sweltering evening. Our attentive waiter spent a lot of time discussing the menu and wine list with us. He was very well informed and made sterling suggestions based on both his own preferences but also listened to what we were saying and gave us personal recommendations for our own tastes. I ended up with a HUGE Buffalo steak that was cooked to perfection and a sprawling selection of side dishes. We tasted a couple of wines before choosing to embibe with a Waiheke Cab Sav that matched our meat with aplomb.

Top end dining experience for the meat lover willing to pay the price. Very friendly and professional staff, comfortable relaxed surroundings and excellent food and wine.
Very pleased with the atmosphere, food and service. I’ll definitely be back.