Fly Park

If parking at Auckland Airport I would recommend avoiding fly park. As mentioned in the last review, they are seriously understaffed, and still learning how to run a park and ride type business. I got to the airport OK, however on return they did not know my flight to pick me up, and started leaving before I had got in the van even though I had called to say I was there. That would have been alright if once we got to the depot they had my car ready. They had actually parked me in with two cars behind me — and had lost the keys to one of them. After 20 odd minutes siting in my car eventually they opened up enough space for me to crawl out. All in all it took longer to get away from the airport than my flight took — which is not really ideal. Air NZ parking, Auckland Airport Parking, or Park N Fly are all much better options.

I used this business just last week as it was offering a cheaper rate than the airport parking company I usually use.
I get the feeling that Fly Park is relatively new and still going through some ‘operational’ difficulties. Both when we dropped the car off and when we picked the car up there was only one staff member working. She seemed way too busy to be handling everything on her own, and it also meant that when she was dropping customers at the airport or picking customers up, there was no one manning the office, and no point of contact for new arrivals on the lot.
Apart from this, I guess parking is parking and if it’s cheaper for me to get the same parking here as it is down the road, then that’s ok with me. But they will need to address their organisation because once word gets out that they’re the cheaper operator, that poor woman is not going to be able to handle the level of customers!