Bonaterra Apartments

I’ve stayed here nearly 6 months and the landlord representative is absolutely terrible. My landlord, Constanza Lomelin, is always late to her appointment with me even though she lives in the same community. The key card activated security gate is always broken down when it rains. The traffic out of Colinas de California (just the traffic out of the community gates) takes about 30+ minutes because of stupid planning. Many of the apartments don’t have properly allocated parking spaces so people park everywhere. Some people don’t want to park on their yard (which is actually their parking space but they converted it into a yard) and they clog up the streets for people who need to load and unload.
The designs of the apartments are laughably absurd. My external apartment door has a doorknob that is suppose to be used internally inside a house. The oven in my range is decorative. There are two showers in my apartment but only one of them has been hooked up to hot water. The shower drains are directly connected to the main sewage line so the people at Bonaterra put a floating plastic lid on it to keep the sewer gases from seeping out but it doesn’t work. It’s bitterly cold in this concrete building during the winter and scorching hot during the summer. There is no air conditioning or mounts for air conditioning.
Then there’s the pricing. This place charges an arm and a leg for the amount of «apartment» it actually delivers. I’m paying $ 700+ but this place is worth no more than $ 400.
My landlord tells me that the only way for me to pay my electricity bill is by bringing a plastic card to CFE and pay the bills in person. I’m used to paying my bills online so this is a very unpleasant surprise. All the utility bills must be paid in person at the respective utility offices with cash.
I’ve had to pay the delinquent bills of the previous occupant because Constanza wouldn’t take responsibility for her apartment. If the bill wasn’t paid the service would be shut off. I waited for nearly 2 months before I finally gave in and paid it myself because I needed electricity and LPG for the range.