Go Natural Adventures & Expeditions

My name is Shay, I’m a business owner in Hawaii, I own multiple businesses throughout Hawaii, Kauai and some in Phoenix, most of my businesses are around customer service. My Cancun trip was based on a friends wedding, which it was 28 of us arrived for this tour yesterday, which was Feb 27^th 2016. I will excluded the driver and and the Spanish/​English tour guide out of this review, because they had nothing to do with this lady named Patty who was over the French speaking tourist on our privately booked trip. One let’s go back to private tour. For some reason a hand full of people were put on our bus to ride with us to these tours, we paid $ 30 more to have a private tour, not to have a hand full of strangers on our bus. So fyi, if you book a private accommodations with this company, it isn’t private. But what took the cake was Patty, now we all get on our bus that we reserved and we all get settled in, I personally take a seat in the front and get settled in. 20 mins later there are people that are not apart of our private tour getting on the bus, Patty approaches me and tell me to get up. I ask her why, she says because I need to seat two people, I said well one can sit here and the other person can find a seat. She raised her voice and told me to get up. For one I guess she thought I was a young adult, I’m a successful grown business women, she is arrogant and need to be fired. Two, what she fail to realize I’m French myself, I speak full French! But to be removed from my seat on my private tour is ridiculous, I want her fired. There will be 28 more reviews from my party and we also out it on our survey forms how rude she was. She is in the wrong industry if she doesn’t know how to talk to people, if the owner of the company would like to reach out to me, you can inbox me back. I don’t recommend this tour until she is removed from the tour. Mahalo

I am so incredibly glad we did this tour while choosing activities at my resort! I absolutely recommend ⁵⁄₅! Bring biodegradable sunscreen to keep water wildlife healthy.
We choose the Tulum (Mayan archaeological site)/ Cenote (freshwater underground river and caves) /​Akumal (snorkeling with sea turtles and sting rays) tour. Our tour guide was David, a young 19 year old Mexico City native who was funny and spoke outstanding english. I think he made the trip with his enthusiasm, and energy.
The trip started when they picked us up and other groups from resorts. As we arrived at Tulum they gave us cold bottled water. We had a free english guide and then free time to walk around. Tulum is crowded and the history is actually kind of lame compared to other Mayan sites or broader Riveria maya history. There was some interesting astronomy facts/​calendar facts. Ok moving on.
We then traveled to the nature park Aktunchen for the Cenote. I was skeptical. They gave us fins, snorkels/​masks and life vests. We descended down into the cave where we could see cool crystal clear water with catfish in it, as well as stalagmites and stalactites. There were few bats, and it was a great time. As we ascended we were going to lunch on site, we walked past their javelina and crocodile pens to the monkey pen. The monkeys were funny and human like. Creepy but cool. Then we had a light Mexican lunch, homemade and authentic.
Then, we traveled to Akumal where it is a public beach in a bay frequented by friendly sea turtles and sting rays, though there are squid, barracuda, angel fish, and a variety of other animals amongst the sandy corals. I saw over ten turtles and 6 sting rays. Maximum depth 20feet. I’m not a good swimmer but the snorkel/​mask, fins, and life vest provided to me made me incredibly comfortable. The guides were observant and lead the swim in the bay. On the way home, they opened cold sodas.
All in all I will never forget this experience. Every step of the way the guides knew what to do and say, and point at, and provide. The price was like $ 130 which seems steep but it is absolutely worth it, and I would do it again in a heartbeat. I recommend! Go natural explorers!

I just got back from a much needed vacation at Playa Del Carmen and realized that this fantastic business did not have a Unilocal review or page!
My friend and I went on the Tulum runes/​Akumal Cenote tour. The Tulum runes are over a thousand years old and are located on a cliff overlooking a beautiful limestone beach. Seriously amazing. Cenotes are natural limestone freshwater sinkholes that you can go snorkeling in. We also went saltwater snorkeling in Akumal and saw no less than 6 sea turtles, coral reefs, a manta ray (!!), and a stingray. The entire tour was excellent! We arranged the tour through BDTravel — a travel agency within our hotel and throughout Mexico.
Our tour guide, Yoni (pronounced «Jonny»), and his partner were beyond patient, genuinely friendly, professional, and really made sure our tour was a fantastic experience. We were with a group of 10 (including my friend and I); one family in particular was especially difficult to deal with, but Yoni and his partner never once displayed any sort of annoyance or impatience, but continued to show the utmost calm, care, and consideration. I couldn’t have done it. Seriously, a huge huge thank you to both Yoni and his partner for making our tour such a memorable experience.
Lunch was also included in our tour (from 8am — 5pm), and we ate at this super cute Mexican restaurant in Akumal nearby the saltwater snorkeling beach. Food was good enough, but it was such fantastic ambiance with a relaxed atmosphere, and I was having such a wonderful time, it really didn’t matter.
The only reason why this isn’t a five-​star review is because of the tour guide we had at the Tulum runes (not Yoni or his parter). Truth be told — I hate guided tours at historical sites and museums, unless the information is pertinent and the guide doesn’t yammer on about every minute detail. Unfortunately, this guide did exactly that: we spent the first half our (of our 50 minutes) barely inside the runes as he went through his binder of wikipedia images and information. Yes, some of the people in the group really seemed to enjoy that part, but I’d say at least a quarter of us were bored and growing increasingly impatient at not seeing the runes and losing valuable time. We noticed other tour guides from Go Natural leading other groups, but they didn’t stop at talk about things NEARLY as much as ours. Again, interesting information… but I don’t need to know the economic trade routes of the Mayans. If I’m interested/​intrigued, I’ll look it up on my own time.
ANYWAY. Aside from that, our experience could not have been any better. My friend and I both look forward to our next tour with Go Natural Adventures & Expeditions and HIGHLY recommend them for anyone looking for a wildlife and nature tour and activities in and near Playa del Carmen.