Pets Wonderland

I came here twice & was in a still ok satisfaction. The first time I came was to look for dog foods for my senior dog, was cluelessly looking around hoping to get dog foods with some extra nutrition for seniors dogs & ended up seeking help with one of the staff downstairs. Lucky enough that she was able to answer our needs & recommended us with one of the brand which I successfully purchased.
The 2^nd time I visited, looking for the same item but this time round no one’s around at downstairs. To my surprise even tho there’s a few customers walking around but there was no staff around except hearing some busy chatting noise in the staff room. Little pet dogs was let out in their fences jumping around playing with the customer. Wandered around for like 10 mins till the staff walked out & asked him for the same brand. Finding out it was being sold out he just show me another different brand without explaining further. Maybe it was just me, just felt that the service could be improve since they have a pet store this complete located here.