Aramex Service Center

This is one of the Aramex courier branches that the U.S. Embassy in Malaysia uses to arrange for the passport self pick-​up once your visa issuance is completed. I was here to collect my passport as there was something wonky with the visa issuance system currently and I will be in need of my passport soon. So, they were considerate enough to allow me to have my passport back for now and return to them once I’m back from my trip.
I was there around 4p.m. and maybe that it wasn’t peak hours, I didn’t have to wait in the queue at all. There’s a ‘take-​your-​number’ machine but the staff asked me to go straight to the counter.
The whole passport collection process was speedy and the staff was being very helpful. She also told me clearly of how to return the passport once I’m back, and that their daily passport sending time to the Embassy would be 11a.m.
Besides this, they do provide the usual courier and delivery services too, great experience for my first visit.