Let’s get this out of the way. The food was pretty good. I liked it, I really did. And if it weren’t for the issues I’m about to lay out below I’d definitely go back. Number 1 — The waitstaff are unfriendly and even rude It took over ten minutes before we got a menu, and whenever we tried to call a waiter it took them another five. When they finally got to our tables we were met with scowls and attitudes. I’m a really easy going customer, I really am. I understand that sometimes waitstaff have a bad day. However, this was more than just your«I’m having a bad day» attitude. It genuinely felt like they were going out of their way to be rude. Number 2 — And this is a big one. THEREARERATSINTHEOUTSIDESEATINGAREA While we were sitting in the corner area with the coaches, we hear a rustling in the bushes behind us. All of a sudden a rat the size of a shoe appears and stands at the edge of the ledge of the low wall which is literally directly behind the coaches we were sitting on. We immediately stood up and tried to shoo away the rat. However, it seemed like it had been through this type of thing before as it was undeterred. It was looking at our plate of food and it was attempting to jump across to our table to eat it. You’d figure that with all this commotion the restaurant staff would have done something to alleviate the situation. However, they DIDNOTHING. Even after we told them about the rat, their only response was«They come out to play sometimes». Then we asked to be moved to another outdoor table which had the exact same number of seats and was in a worse location. They said that they couldn’t because there was a reservation. This has got to be the WORST customer service that I have ever encountered anywhere in the world, and the worst dining experience.