I am writing this review as an American that uses Starbucks as the benchmark to which all other coffee shops are measured; they are everywhere and are almost always exactly the same. I had a royal milk tea and a donut. The royal milk tea was nice and hot and had a more subtle sweetness to it than the chai spice lattes I’d get at Starbucks. The donut was significantly better than any pastry item I’ve ever gotten at a Starbucks. My colleague also got a different pastry and it also looked to be of higher quality than a Starbucks pastry. The location is conveniently right at Tokyo Big Sight and the baristas call out the order numbers in both Japanese and English, so there was no confusion when our order was ready.