The store is a bit on the smaller scale compare to the ones in Paris. However I went at the Jan Sale which I was able to score 3 bags in that store anyways. For le Pliage, there have alot of different colors and selections, During the time that I went, there were four colors on sale, so that was sweet! For the leather line, they have the main stuff, but its not a full collection. Customer service was about 7.3÷10. Not that the lady wasnt nice, she was extremely friendly and helpful. However Idk if it is their culture to just«follow» you when you shop, I feel like they are«making sure«I am not stealing. LOL. even tho I know that is not their intentions because they«followed» everyone who comes in the store, so I know its not just me, but it feel uncomfy to not be able to shop on my own. I didnt like that at all. so I am docking some points off this store. I first off told the lady that I am a huggge fan of Longchamp so I will be here for at least an hour. She laugh and she said its okay. but still Follows me everywhere. Other than that, store is clean, not much collection, but located in the corner of San Marco which is couple store down from Chanel. Tips: BE sure to bring a picture of your passport to get the VAT refund.