Hotel Colombina

I stayed at this hotel in Venice for 4 days and it was phenomenal. The hotel itself is great in terms of rooms, cleanliness and locations but the best part is the service and staff.
I proposed to my girlfriend in Venice and the hotel staff helped me plan the entire event. The front desk staff is extremely friendly and outgoing and willing to help you out with whatever you need in Venice. The porters are also great!
Overall, a great experience and I will definitely stay here when I return to Venice again. I’ve stayed at many other 4 star hotels in Europe where the staff is not very attentive but that is not the case here.

I came here with my dad in June of 2016 and I won’t be coming here again. The location is very hard to find especially because of the other very close bridges around it causing confusion. The hallways in the lobby area are very narrow and don’t feel or look welcoming. The reception was WAY to «welcoming» if you would say, making me uncomfortable. When we came back down to return our key to go grab a bite to eat, the man at the desk basically wouldn’t let us go unless he informed us of our surroundings, where to eat, what to do, ect. when we didn’t need it. When they told us of the glass blowing factory (during this forced speech), we informed him we had already made tour boat plans for our 1 full day here. He immediately changed attitude and looked almost mad at us. The next day, we took a break from walking around and came to the room to take a break (1pm-2:30pm) and the maid knocked on the door, waited for about 4 seconds (while I was almost to the door) and had already opened the door for me. I said to wait for about an hour, and she said okay. About 15 minutes later, a bell hop man comes to the door and is trying to give me an essay explanation on what their maid hours are for the day. I said to just let it go and that we didn’t need the room actually cleaned (we really didn’t) and he said okay. We leave the room and we get back at 7pm to a cleaned room. I didn’t appreciate this, because my belongings were out around the room because I was clearly not expecting company. They also have a thing where everything somehow related to them wanting you to recommend them to different things. I mean EVERYTHING. The wifi password, the notes on the beds, the signs in the front, them even verbally saying it. I just think, chill. We’ve only been here for a little over one day and I couldn’t imagine staying longer. Although, we do have air conditioning, that’s probably the only good thing I’ve noticed.

Despite being well located, this hotel is hit or miss.
We arrived and the charming downstairs lounge made us feel like we had picked a great place. The rap /​hip hop music they were playing didn’t make me think I was in Venice, nor in a great hotel.
First floor ceilings are low and the wifi didn’t reach in room 103, the run down room we were (initially given). We had booked canal facing room, which this room was. We paid 300-​something Euros.
We requested they change our room (due to wifi) and we moved to 202, a significantly better and less run down feeling room. The canal view unfortunately looks right over popular bridge so there is no privacy in room if shades are open. It wasn’t a big issue though as having canal out window was fun to watch the gondolas go by. The ceilings on 2^nd and 3^rd floor are very high (20 feet?).
Our room had a very loose/​broken toilet seat cover and the grout in the shower was brown in several places. The bedcover looked like it had been used for decades, and not in the charming antique way! Lastly, our safe battery stopped working!
The reception guys were adamant about booking us at one of their recommended hotels and were unhappy when we let them know we had a restaurant in mind (called «Local Restaurant» — very good!). The initially told us they would charge us to call them and make a reservation.
All in all — I would not return to this hotel. It’s not worth the risk unless you can guarantee you get a good room, which trip advisor room tips should provide. Otherwise don’t risk it!

Este hotel tiene truco: es un 4 estrellas, pero si te dan habitación en el edificio anexo la categoría real es de 3. Sí, es algo más barato, pero deberían explicarlo mejor para no jorobar las expectativas de nadie.
Por situación no puede ser mejor, está a menos de 5 minutos andando de la Piazza San Marco, e incluso tiene un atracadero propio por si quieres coger un taxi acuático o contratar una visita privada por los canales.
En cuanto al hotel, el edificio principal está muy bien puesto, en estilo inglés de maderas oscuras y terciopelos rojos, con su salón para leer el periódico, su cafetería… En cuanto al anexo, que está cruzando un patio en el que también hay portales de viviendas privadas, se trata de un antiguo palacete restaurado y un tanto extraño porque las habitaciones son pocas pero están distribuidas de manera laberíntica, subiendo y bajando escaleras y girando por pasillos conformados por geometrías no euclidianas.
Nuestra habitación era bastante pequeña, casi un camarote de barco más que otra cosa. El baño era realmente enano, con una ducha unipersonal empotrada en la pared y el espacio justo para entrar y salir, y en la habitación propiamente dicha cabían apenas un armario no muy grande, una cómoda, dos mesillas de noche y una cama doble de tamaño estándar. Los techos también eran bastante bajos, de un artesonado no muy elaborado, y las ventanas no debían abrirse so pena de bandada de mosquitos desde el patio al que daban.
El desayuno tipo bufé se servía en el distribuidor central del edificio, que solo tiene 3 mesas y te obliga a permanecer de pie o en tu habitación hasta que una de ellas se libera. Lo peor del asunto es que algunas de las habitaciones daban directamente a este distribuidor, así que no se escapaban del ruido ocasionado por los comensales aunque quisieran.
Por lo demás, todo limpio y correcto, el personal habla castellano de aquella manera, y la estancia estuvo bien aunque fue probablemente el peor hotel de nuestro viaje de este verano. Su mejor baza es, indudablemente, su localización privilegiada, así que si eso es lo más deseado, adelante.

Amazing place in a great location. The rooms are full of great detail and well maintained and clean. The staff is great. Your key is an actual key that you leave at the front desk each time you leave the hotel. There are safes in the rooms which is handy. Definitely worth the money so just go for it and get a canal view room!

Horrible hotel. Staff was extremely rude from the front desk to the bartender. Room was very stuffy with no air, outdated and uncomfortably tiny. Outside of a convenient location there was nothing good about this hotel.

lovely place, canal view room! I thought the staff was very nice, outgoing, and warm. our water taxi to the train station was late, and they went out of their way to track them down for us, thank you!
Our room had a lovely canal view with the bridge of sighs just outside the window — my wife cried looking out the window our last day, it’s quite captivating as are the church bells.
I would absolutely come back to this place!

Wow, it’s a beautiful hotel with a cute location just around the corner from Saint Marks Square. which was a sight to behold being that we stayed at the same replicated place in Vegas called the Venetian, It’s a dream come true and plan to make many more visits. Take time to read study up on the directions here as the website maybe a bit off but well worth the 5 minute walk from the Water Bus, which is much cheaper to take at 14 Euros ($ 20 – 23), opposed to the private water taxi which is 60 – 80 ($ 100 – 120) Euros.

As a fairly frequent European traveler, I found this hotel incredible. I should caveat this by saying that Americans must understand cultural differences in hotel accommodations, particularly in a city as cramped and expensive as Venezia (imagine NYC with water streets). European hotels rarely include AC and are much smaller and «bare bones,» compared to the US.
That being said, my husband and I were pleasantly surprised when we booked an «annex» room at this hotel for a special discounted rate. The room was a decent size for a Venitian hotel, albeit the ceilings were sloped and very low in certain places (we were okay with that given the special rate). But, none of that mattered, when we went up the stairs to our «balcony.» Our mouths gaped open when we saw that we had not a balcony, but an entire deck, overlooking the city! Gorgeous!
Given that the rooms appear to vary though, let me comment on the location and common areas. The bar/​lobby area is very elegant, and we had a nice happy hour there one afternoon. We found the staff helpful and more friendly than the average Venitian. The breakfast area is also beautiful and provides an ample (free) buffet (or you may order from a menu for a fee). In addition to all the positives listed above, the location can’t be beat! The hotel is only blocks from St. Mark’s Square. Primo area. We were almost disappointed that we were required to walk around the city more!
All in all, we definitely plan to return here again — even if we aren’t given the attic room with the city observation deck.

First, know that Unilocal’s map for the hotel is wayyyyy off. This place is close to St. Mark’s Square.
My girlfriend and I arrived here late at night after taking the water bus. Thankfully, I had some offline maps to guide me here. It’s not the easiest place to find.
Our room was incredibly small and stuffy. It didn’t have air conditioning, and opening the windows only welcomed in a swarm of mosquitoes. (If you’re not going to have AC, shouldn’t you at least have a screen on your window?)
Also, our window opened to a view of nothing. It was just the top of an awning over an alley or something. No canal view. No view of the street.
The bed was so hard, I feel like Fred Flintstone had a better sleeping situation.
I wouldn’t return.

The hotel itself is quite nicely furnished. Our bathroom had a tub and a towel drying rack which was nice for hanging our soggy clothing on after getting caught in the rain or at high tide. Our room was spacious. The bedding was not particularly comfortable, though.
The hotel was quite difficult to find, as it’s hidden in the back behind everything — while looking for over an hour in the rain, getting frustrated looking at our map and asking locals (only 1 of which even knew what hotel we were asking about) where it was, we must have passed at least 10 other hotels that would have been much easier to find. When we finally got to the hotel and expressed our frustration upon checking in, the receptionist said absolutely nothing about it. No apology, a look of sympathy, nothing. As we’d later find out, his English was fine so it wasn’t a language barrier, just lack of caring.
Once found, the hotel’s location is fairly decent, being somewhat central to things we wanted to do, although, got considerably more difficult to get to during high tide in which the streets are flooded with 2 – 3 feet of water, which we encountered twice during our 3-​night stay and had to spend an extra 20 – 30 minutes finding an alternate route to get to the hotel.
There is some kind of business building behind it which is used to host loud presentations of some kind, so a couple of times during the day when I went to take a bath and unwind, it was incredibly noisy with a lot of loud shouting right outside our room. Not very relaxing.
The single most annoying aspect of this hotel was their HORRIBLE, horrible internet. Being on the 2^nd floor we should have had no issues, but it kept dropping out every 10 – 15 minutes; sometimes it would last a half hour. Not only that but they had these sheets of paper with passwords on them that expired every 5 hours, so we kept having to go downstairs or call the desk for new ones. I’ve never seen a hotel do something like this before. Extremely irritating and inconvenient.
I’m not sure if maybe in this part of the country it’s not standard, but they had no gym facility/​exercise room at all which was a disappointment as well.
In any case, this hotel was nice but not all that impressive for the price, and I would not return here.

Lovely chintzy hotel in the very heart of Venice. Request a room over the canal — our room on the 4^th floor was high enough to give views of the top of the Basilica, the canal, Bridge of Sighs and a constant source of entertainment from the canal and the streets below.
Only problem we had was calibrating the temperature in the room — it was boiling hot in November. We turned everything off and then latched the wooden blinds ajar which resulted in a nice breeze.
All parts of the hotel were very clean and the breakfast was fresh and efficient. It was great being so central to everything — good to know you could pop back to drop off stuff or relax for a bit.