Hotel Alla Salute

The hostel itself was pretty basic, but it was in a good location and was clean! The staff was helpful to a great extent when I forgot my (ancient, but sentimentally important) iPod and one of my favorite Nike shirts. The staff was kind enough to find my items and mail them to me to where I have been staying in Pisa. They were communicative and responsive to my request to find a reasonable shipping rate. I now have my items back and am incredibly grateful!

I understand that this is a hostel… But this is in a civilized country. No soap anywhere! Cheap everything. Forget getting free wifi, you must pay. The staff the first day was not welcoming. Like I was nobody. The rest of the staff was nice after that.

My friend found this hotel online through expedia. She went ahead and booked the room, however the site must’ve had a glitch. We had booked the hotel for the 15^th of February but our reservations were sent to the hotel for the night of the 14^th. My friend phoned Expedia and the hotel a few times to straighten out this mix up but was disconnected. On the fourth try she was able to reach the hotel. On the phone they said that they could not change the reservation and we had to book it again, for the next night, at a much steeper price than we originally paid. Needless to say we were not very happy about that, as we are students studying abroad so we had a budget to stick to. The hotel then told my friend that we could use the 70 € from the previous nights booking towards the room for the 15^th, the night we actually booked the room for. After having a hard time finding the street the hotel was on (our map said the street did not even exist!!?) we were beyond relieved to have finally found the place. Upon checking in, we were told at the front desk that we in fact, could not use the 70 € towards our room, but had to pay the full 120 € and we could use the 70 € towards dinner in the hotel. We did not want to eat dinner in the hotel. The 3 of us went to Venice with the intentions of exploring the streets, Carnivale and the local restaurants! Alas, we just say okay after trying a few times to correct the problem.
Our room was not ready at 1300 so the man at the desk asked us to come back around ¹⁵⁰⁰⁄₁₆₀₀. We left our bags and did just that. We left and talked about how cute the hotel was, and how it looks nice and has an old time feel to it. We soon relinquished those thoughts after entering the room. The one toilet on or floor was out of service and the shower looked moldy. Our room had one queen bed and one single bed in it. We found quite a few small dark pieces of hair in the queen, and a long dark hair in the twin bed, and on the blanket. The twin bed was heavily leaning. There was a break in the frame that looked as though it had been soldered together, but somehow it was still very slanted. In addition to the broken toilet, bed and hair, we found some change on the floor that led us to believe the room was not really, or thoroughly cleaned.
My friend went to go talk to The manager and let him know we did not want to stay there for the night. The hotel insisted on asking us to leave the room for 5 – 10 minutes while they cleaned the space. We politely declined that offer as we felt it was not right for the room to be in this condition in the first place, and it needed more than just a 5 – 10 minute clean up.
In the end, based on my experience, the hotel is at a 2.5 but I gave them a 3 because their were polite when we said we did not and were not going to stay for the night. They eventually gave us our 120 € back for the night and we left.

This place was really cool and really cheap and the name is actually «Hotel Alla Salute». My friend and I booked a double room here and what we got was a gigantic room with a double bed and two twins which was a nice surprise. It was quite a trek up three flights of stairs and twisting through a winding hotel but it was fun every time. We had a beautiful view of the Venitian rooftops.
We had a sink in our room but the bathroom with the shower was in the hallway, which didn’t bother us at all. There was a nice courtyard downstairs, which was pretty much the only spot you could use the free wifi. Plus, this hotel was in a great location and easy to find our way back to. I can’t wait to come back to Venice. I would definitely stay at this hotel again.