Falciani

They have the BEST HOT CHOCOLATE ever! However we were looking to sit down and relax when it was pouring outside and they tried to sit us… OUTSIDE. We politely declined and said we were very cold so we will go to a less busy restaurant, they rolled their eyes at us and magically had an open table indoors for us. We only ordered hot chocolates and they just threw the tab at us and we’re waiting for us to leave. That hot chocolate was the best I’ve ever had which is why they get 3 stars. Otherwise would only be one due to the rude service.

This was the only restaurant in all the places we dined at in Italy that was terrible in every respect. I’m referring to order error, server nastiness/​rudeness, portion size, cold food, overpriced and their unwillingness to correct their errors when they served the wrong dish.
My wife and I approached the restaurant and saw people dining outside. We saw a customer being served a shrimp dish that looked good, but the customer returned it. I don’t know why, but we should have taken caution at that time and just walked on by.
As my wife and I were being seated, I asked the manager outside what was the name of the dish that was just returned. After he told me, I said I want the same shrimp with polenta dish, but not the one that was just returned. He said of course you will get a fresh serving.
Much to my unpleasant surprise I was served a completely different dish from what I ordered, and as far as I was concerned it was the return of the last customer cut up to hide the re-​use of the returned food. This was obvious because the shrimp was supposed to be whole but what they served was shrimp cut up into pieces. (Not what I ordered and half the portion size of the returned dish).
Then to add insult to injury, when I brought the problem to the server’s attention, he started yelling at me in a disrespectful and arrogant manner, and lied by saying that was what I ordered. I called the manager over to resolve the problem and he agreed with me that it wasn’t the correct dish.
The manager told the server to replace the dish with the correct one but when it arrived, there were only a few small shrimp on the plate (now about a quarter of the original dish) along with an ice cold polenta cake that must have come from the returned order. They didn’t ever have the courtesy of heating it back up. They were obviously sending a message that they don’t care at all about their customers. This was the worst dining experience we have had in our 50 years of marriage.
My review is 100% accurate as is Sarah S. and Edon O. If you decide to go to this tourist trap restaurant, don’t be surprised if you have a similar experience.

This place is garbage. Complete tourist trap. We came here, ordered the cheese board, lasagna, and a penne dish. We were basically forced to order wine (after declining the first server we had) which turned out to be 26 euros. The cheese board was awful! They all tasted the same and one of the cheeses was clearly left out because it was getting hard. The pasta was a little better, but I truly could have made it all at home with ease. Very disappointed. Our meal was almost 100 usd for 2 people and not even close to being worth it. Not to mention the incredibly loud and rude people at the wine bar next door who were screaming and laughing so loud that the whole restaurant was giving them the evil eye. Please avoid. There are so many better businesses to support.

Nice little restaurant near the San Marco Square. The food was served quickly and it was absolutely fine. I had the carbonara and my boyfriend had ravioli — both dishes with nice taste.
The staff is polite but inattemtive, and we had to wait a long time to get the check.

I had the steak with the white sauce. It was really good. I originally thought the place was going to be a tourist trap but I was wrong. The staff was nice as well.

Naja, direkt am Markusplatz gelegen befindet man sich hier in der Touristenfalle, das muss man schon wissen. Aber ich war des herumwanderns etwas müde und auch durstig. Ein grosses Bier zu bestellen hiess dann auch eine Mass, also einen Liter davon zu bekommen — für 14, – €. Die gediegenen Senioren um uns herum nötigte die Grösse des Biers ein Kopfschütteln ab, aber egal.
Hungrig waren wir auch: Eine gegrillte Fischplatte erwies sich als erstaunlich vielseitig, der Fisch war frisch und ohne grossen Aufwand gegrillt — Seeteufel, Garnelen, Muscheln und Tintenfisch, dazu einen kleinen Salat. Guter Mix, aber auch nicht anbetungswürdig — 32, – € standen dafür hinterher auf der Uhr. Ein Salat des Hauses sah eben wir ein normaler Salat aus, mehr nicht.
Der Pinot Grigio dazu war durchschnittlich, nicht mehr. Zu den bis dahin aufgelaufenen Summen kommen nochmal ungefragte 12% Servicecharge. Selten durchschnittlicher für 100, – € gegessen, aber man sitzt an einem netten Platz und der Service ist flott und flink. Kann man mal machen, muss man aber nicht.

Stay far far away. Total rip off, rudest servers. Asked to get up from our table because we didn’t order enough ($ 60 euro apparently was too law for 3 people). Horrific behavior.

While in Venice, we visited this location twice and both experiences were great.
We were promptly greeted after being directed inside. Both times we were able to get tables that overlooked the street for people watching. They do have outside patio seating as well, but the weather was cool in late December.
When seated, we quickly received our complementary Bellini’s. A tasty little drink. Bread was delivered and we were given time to review the menu.
One of our visits occurred on New Year’s Eve and the menu was slightly different and typical with all restaurants, the pricing was increased double or triple.
Both times our meals were great and our selection varied by times.
If you ask for a large beer, be prepared. It is large — see attached picture.
We had wine and dessert both times as well and enjoyed both.
It’s located in a corner of San Marco Square and has a great deal of foot traffic. I highly recommend this location during your visit. Let me know your thoughts.
Also, free wifi!