Maldron Hotel Portlaoise

Shocking service in «Stir», I just wanted a quick bite to eat before a meeting after work. 5 minutes wait to be seated and then had to seat myself. 5 minute wait until menu which I had to then ask for at the bar and then wait another 10 minute wait before it arrived. A further 10 minutes without sign of a waiter, I was running late for my meeting and had to leave for the Midway Services next door. I would have been better stopping at McDonalds on the way down.

No stars. This was absolutely the worst place. The server at the restaurant (Mary) was horribly mean. I wouldn’t talk to any human being the way that she talked to me.

My husband and I wanted to go out for a meal and a drink so we decided to stay in the Maldron as it was close to home. On entering the foyer, my first impression was that it was very basic but clean and the receptionist though not overly friendly was very efficient. Our room was quite spacious and the bathroom looked immaculately clean — until I noticed the stains at the bottom of the shower curtain. We decided to have some tea and a smoke before going down to dinner and opened the window so that we wouldn’t have to return to a smoke filled room. It was then that we noticed the really dirty net curtains that were just crying out to be washed. The restaurant was very basic but the meal, which was served by a nice efficient waitress, was quite tasteful.
We returned to our room an hour or so later only to discover that the kettle had leaked quite a lot all over the courtesy tray and onto the floor. When my husband phoned reception, another kettle was promptly delivered to our room but this one also leaked. Not wanting to be troublesome, my husband brought the kettle down to reception along with water soaked tray and he was given another tray and kettle. Alas, the tray he was given was in a filthy condition with water marks, tea stains and crumbs on it. This was enough to make us want to go home but due to the fact that we had indulged in a couple of drinks we were obliged to spend the night here and so decided to retire for the night. While my husband was at reception, I noticed that the floors were only vacuumed wherever the vacuum cleaner would fit. There were dust marks under the bedside lockers and quite a lot of dust behind the unit which held the television set. Another surprise awaited us when we pulled back the shams on the bed — the lining on them was full of stains.
Next morning we went down to the restaurant just before 7 AM and looked forward to a nice breakfast. There was a great selection of food available but once again I was let down by the stains on top of the toaster and the crumbs and stains on the tray which was supposed to catch the bread when it finished toasting. As it was so early in the morning and we were the only guests in the restaurant at the time, I can only assume that the toaster and tray are rarely if ever cleaned. The breakfast wasn’t up to standard either. The cereals were fine but unfortunately the fry was cold.