VIP Taxi Co-Op

Great service! A group of friends and I were going to London for the weekend and we had an early flight from Dublin. I booked VIP taxi the day before and they arrived 10 minutes earlier than I had them come to our apartment. The taxi driver was very polite and I would definitely use this service again!

I didn’t exactly feel like a «VIP «when I got onto the phone and then a rude, direct British woman started demanding my details with no manners or customer service. Not one ‘please, or ‘thank you’ I heard while on the phone to this company.
Never again !

OK the idea for VIP is good. There’s so many taxis that they do cover all of the city and you can use the same number anywhere. In practice though I got totally fed up with them, and booking a taxi resulted in being more time consuming than walking to a street where there was some traffic and waiting, as drivers always showed up consistently late. This has less to do with the drivers and more to do with how the jobs are handled, because I talked to a few of them about it.
On one memorable occasion I rang to find out where my taxi was the switch told me they were ‘very near’, several calls and false assurances later a taxi shows up close to an hour late (which made me very late for an important meeting, which is why I was getting the taxi in the first place — not only would flagging down a taxi have been quicker, but getting the bus would have too) and the driver tells me that he only got the call about me 15 minutes beforehand and so was never going to be any quicker. Colour me not at all impressed!