St Vincent’s Private Hospital

I was here recently to do some follow up investigations on some medical complications I had been having. When you first arrive into the building, it can be a bit overwhelming and confusing, however the people working at the receptionist desk were SUPER helpful each time in making sure you were in the right place, and directing you where you needed to go. In case you can’t find the receptionist desk, it looks like a weird turquoise cone.
The first time I went, I saw a specialist. The staff were helpful, and I didn’t have to wait long. The specialist I saw was also very attentive, and and actually took time to answer all my questions and listened to what I had to say (as opposed to some doctors who seem to just want to get you in and out).
The second time I was there, I was in the day care unit having a bunch of tests done. Everything was thoroughly explained before it was done, and everyone made every effort to make sure I was as comfortable as possible (considering the tests I was having done). I’m a bit scared of needles, but each person who had to prod me was very good at keeping me distracted and making the needle part of the tests quick.
The only downside, or frustrating part, was that when I arrived at Day Care, apparently they told EVERYONE in day card that day to arrive at the same time, and I had to wait a little bit because my bed wasn’t ready yet. If I have to have tests or follow-​ups in the future would be very happy having them done in this hospital. The nursing staff is great, supportive, and extremely nice.

nice staff, nice facilities, but oh. my. god. is it the most confusing place ever to visit. i’ve gone there twice — once to a consultant and once to get a random test done. the first time, the whole place was torn apart and under some serious construction so even trying to follow the signs to find the right building was like navigating a labyrinth, in the dark. the second time, it was all finished so anything i’d achieved in forming a kind of map in my head was completely negated. i actually wandered around a bit before running into another lost soul who approached me hoping i had a map. heh. we ventured off together in search of our destinations.
once i got in there (the second time) and wandered the immense lobby for a minute trying to figure out where to go, i gave up and approached the info desk. the staff there rang the department they thought i needed to go to and asked them if they did the sort of test i was sent over to get. i was directed upstairs to the department where again, i managed to get lost. ok, i will admit a certain genetic failing in having a sense of direction, but COME ON. after running around lost a bit, a nice nurse-​type-​person approached me and pointed me in the right direction. i asked for the person the info desk had spoken to on the phone and they seemed to not have had that conversation. in any case, they rang someone else and within about 10 minutes, i was back in an exam room getting my test done.
so pretty much the point here is that it may be the most confusing place on earth and the staff may not know what the hell is going on but at least the facilities are really nice and modern and the staff are willing to help you figure out where you’re going :)