PIA Bang

When u buy a pair of high heels you can expect them to last maybe a year if you’re lucky. Unfortunately, a pair purchased in Pia Bang’s christmas Sale lasted until the second outing, a short trot from the bus station to the law firm where I was due to take an important interview. Realising that one of my heels had given way, I stamped on it trying vainly to re-​attach it to the shoe, though it quickly disappeared somewhere along the way. I duly returned the shoes, minus one of the heels, together with a valid receipt, clearly evidencing my purchase a year previously and was refused a refund. Instead, in clear violation of my statutory rights, I was told that Pia Bang would only offer a repair if I would present the damaged heel. Otherwise, I could take away both myself and the offending shoes with no recompense for the € 40 spent. A shame really, because the stock in this shop is tempting, though the staff are horribly rude (and plastered in unsuitable makeup).