Air Lingus

1) For the fact that they have direct flights from Europe (Dublin, Ireland) to USA (SFO), they earn a star. Good route and convenient for that matter.
2) For the price and concept, I say another star is deserved. You really have to look hard to find such a steal of a deal. Their website is easy to navigate and they are clear on connections because they manage the connecting flights themselves.
3) The third star is for the accommodating staff and crew. I mean it was their fault technically that we arrived late to the connecting flight and they had a huge line of us that needed paper tickets to connect from CDG (Paris) to Dublin to then catch the direct flight to SFO. Note their e-​ticketing only lets you print the first connection (confused yet??). BUT, the direct flight’s crew waited and held the nearly full plane for the 30 – 50 or so of us who had connected from Paris, France. Need I mention we were all sweaty and not happy as we ran (did I mention we RAN) across Dublin’s airport which is like a long tunnel and has moving walkways only in some parts and huge staircases in some parts and THREE security checkpoints that includes a customs area which requires finger prints, a customs’ form and the use of an electronic passport scan and talking to two security officers who stamp your papers!!! I think I nearly cried and collapsed into my squishy cramped middle of the row seat. The crew was pleasant stating they held the plane for us, that this often happens during the winters and we wouldn’t be forgotten. Guess it was quite the experience to write home about. Haha!
So, well, I didn’t expect too much more from an airline that I paid well under $ 1,000 for a ticket for. I think however, that I’ll pay the few hundred or so more and take the other ‘Em’ airline w red, white and tan uniforms for a comfy and amazing experience. After all, how many times does one go to Europe? ;)

We were very unhappy with the attitude of 1 staff member of Aer Lingus on a recent journey to Malaga. We had booked 4 seats together but Aer Lingus decided to move our daughter about 15 rows behind us! We did manage to get her moved back to the seat we had booked but didn’t like the way we were treated. We stress this was just one staff member and the rest of the crew couldn’t have been nicer.