The Langham, Hong Kong

This is an absolutely beautiful hotel in Hong Kong TST. It was recently renovated a couple years ago, giving it a more modern face lift. Right when you enter the lobby it’s obvious that the ambience and class of the hotel is a notch above the rest.
The lobby is gorgeous with plentiful seating, legit lobby bar with wide selection of artisanal cocktails, wine and liquids. The staff is quick and dedicated to making your stay as pleasurable as possible– a home away from home.
The rooms are larger than the typical ones in Hk. Love that there’s a working area, couch and sometimes medium size bar with full array of crystal glasses and espresso machine in the room (Moreso in the suites and new rooms) .
There’s a couple good restaurants in the hotel and the room service is opulent. Great international breakfast with made to order noodle and omelet bar.
Outside is a host of shops, an extremely convenient location. Shopping is literally across the street and Central is a taxi away.
The hotel can arrange all can rides for you, and the MTR is literally across a small street.
Transportation doesn’t get easier than that.

For the price, this «luxury hotel» was very disappointing. While the beds were comfortable, the bathroom hadn’t been thoroughly cleaned which is a huge pet peeve of mine. The toilet seat had some old stains on it, perhaps one that can’t be wiped off but then they should have replaced the whole toilet seat.
Also, we paid for the deluxe city view room and the view looked NOTHING like what was on the website. Our window looked directly into another building. The man at the front desk even told us «to be honest, there isn’t really a view at all». If that’s the case, please update your website. I’ve stayed in MUCH nicer hotels for the same price in other large cities, with extremely nice city views and better service.
One more thing — our check in time was at 3 pm and they didn’t give us our room until 5 pm. They treated us to a drink at their bar, but 2 hours late is pretty unacceptable for an upscale hotel like this one. The only redeeming factor is that the location is pretty convenient. Overall, never staying here again.

–Room-​small but decent
–Front desk/​bellboy: pleasant
–Details
We checked in late around 11pm.
Lobby is near their bar area and they don’t manage singer’s mic volume. I had hard time listening to the front desk because of loud singing.
We are three people, so had one king and one rollaway. They didn’t mention about extra charge for rollaway. It was $ 500HK then 10% service charge on top per night.
I hate this kind of surprise!
But the rollaway was neatly tugged in and ready when we checked in. All ropes/​sleepers were ready for three people which was nice.
Concierge wasn’t very helpful and their in-​room phone doesn’t have concierge button. You need to call front desk or service then have them transfer. Weird.
Had high expectation and not quite happy although their location is superb. I’ll probably stay again due to its location but not by room or service.

Arrive at Palm Court without a reservation and luckily there were tables still available.
Tried the afternoon tea set and was not impressed at all, aside for the tea selection. Started off with the savory which was a selection of sandwiches. 3 of the 4 choices appears to be sliced bread folded over to mock a droplet and stuffed with filling. The other was a mini brioche based with filling of some sort.
The «droplet» filled sandwiches were dry and most likely exposed to air for a long period of time, losing the softness that you would normally get from a well stored sliced bread. The brioche was not any better and was even drier.
Taste of the sweets were very standard and at best, just OK. Although the presentation was much better then it’s taste.
Mini scones which came out last were good and were accompanied 2 types (apricot & rose) of preserves and clotted cream. Don’t think I will be coming back soon.