Tours And Tickets

«Tours and Tickets» was on my ticket stub for the 48 hour canal pass I purchased. They seem to be called «Tours and Tickets». but they have a more well known company name «City Sightseeing Amsterdam» which you will see in little storefronts all over Amsterdam in their trademark bright red lettering. They are also apparently the Lovers company and some of the staff had jackets that said Lovers Canal Cruises on them, to add to the confusion. They offer hop on/​hop off bus tours, canal tours and combo tickets as well as excursions in other parts of the Netherlands. I will say when you are researching tours in Amsterdam, it is very confusing when you book online and what you think you are getting and what you actually get might be two different things. Part of the confusion is that there are several different tour operators that have very similar sounding names and tour packages and the route stops may share a dock area which only adds to the visual noise. I thought I was buying a canal tour that offered me access to three different canal tours (the red, green and blue lines) but that turned out to be a tour that was run by a different company. When I bought the ticket, I asked several times if the ticket allowed me to hop on/​hop off the green, blue, red lines and the person at the desk circled things on the map that were in red and blue and seemed to be saying ‘yes’, but in actuality, the answer is no, that is a tour run by a different outfit. It almost seems like they were being vague on purpose and count on the confusion of visitors to the area not understanding the subtle differences between tour operators. I’m sure they were aware of the ‘other’ company offering the red, blue, green tour that I was interested in, but they chose to be vague to close the sale.
In any event, today was a cold and rainy day with some hail thrown in and not a very good day to be walking around. I activated my 48 hour hop on/​hop off ticket and chose to do the entire canal tour first to get a feel for the stops. There were 7 stops on my tour, and at least two of them were in very touristy areas (Ann Frank House and Rijksmuseum). I paid 27 euros for my 48 hour pass and I think it was worth it even though it was not the ticket I thought I was getting. You could easily pay half of that amount for just a one hour tour and one hour really isn’t enough to get a good sense of what Amsterdam is all about. The ticket was a good value for someone like me who wasn’t trying to adhere to a tight tourist schedule and could enjoy doing the entire route a couple of times. I will use it for more ot the hop on/​hop off capacity tomorrow now that I know the stops and the areas a little bit better.
So, to recap: this company is Tours & Tickets; Lovers Canal Cruises; City Sightseeing Amsterdam («The official tour»).. They also offer discount tickets to attractions such as the Ice Bar, Madame Tussand’s Wax Museum, and tours of the Red Light District.

This company dosent even deserve half a star!!! I just selected it to get your attention. My wife and i bought the country side tour along with the «lovers» cannal tour. $ 120.00 down the drain!!! Seriously! What a scam. First off theyle pack the buss with as many people as possible making it uncomfortable. I saw one guy runn out of the buss to puke at the Windmill stop. Then the tour took us through the neighborhoods like a motley crue, where all the tourists where stopping traffic, in the midddle of the streets to pose and take pictures. It was a huge mob of people running around this peacefull preserved landmark and the locals didnt Look to happy to see us there. The guide mentiond that the buss would have the times posted as to when to return to the buss, LIE, the tour goes directly from point a to point b the buss so unless your all holding hands with the guide you wont see the time. The guide was moving extremely slow and was stressing out the crowd, i saw one Spanish couple arguing and getting upset, so so sad because the location was so beautifull.
my wife and i and about half the crowed moved ahead. We made some purchases at the gift shop and the next thing we knew we were running after the buss while it drove away!!! WTF!!! We approached it casualy while it waited for a gate to open and im pretty sure the driver saw us approaching accross the empty parking lot, however it didnt stop him from saying FU and driving away. What garbage. The Windmill village was Awesome and nice, there they told us about a buss and that we were most likly better off going back to Amsterdam, becauses chances of catching up to the bus were not an option. So we waited for a local bus back to Amsterdam along with two other gentlemen who were ALSO left behind (im sure there were others too). One guys wife and kid left without him and we paid for his fare back to Amsterdam.
Upon arrival to Amsterdam i went back to theyre office and explained what happened, apparently i wasnt the only person with a complain. If you want to see foreigen couples argueing infront of their kids thats the place to be, anyhow They refused to be accountable and offered to give us another tour but we were leaving the next day so all i really needed was a refund or a discount, seeing as how we were left behing on the first stop… $ 120.00 gone !!! to the scavanger bastards at Tours and Tickets!!! The «lovers» cannal tour took the love out of it! It was more of an obligation at that point and didnt fully enjoy that either, same overcrowded expirence only diffirence is your on a boat. A Tourist trap, should have known better!!! Do not use this company, there are better alternatives, pay a little more perhaps and have yourselves a good time. We all come to Amsterdam to have a good time, dont get taken advantage of.

I usually refrain from writing negativity but I got a Unilocal account solely to write this review. My husband and I booked the tour to see windmills, cheese and clog making, and for only € 9 more, a canal tour. We wanted the countryside tour at noon as opposed to the 9am tour, but they insisted we take the 9am tour to consolidate people. After some pleading we gave in (we should have never let the company dictate the customer).
Next day, the bus was full and left on time. They give you headphones to listen to instructions and facts while driving. They informed us the meet-​up time would be posted on the door of the bus and the guide would inform us again before we go off.
Needless to say, that did not happen. Everyone got off the bus and started to take pictures following the tour guide and her flag. She was walking so slow and with such a big mob, we crowded the little towns streets. We couldn’t even hear her over the crowd of people. Finally we decided to break off and find her later. Half the tour did the same. We assumed we were with our group from the bus but other buses had come and we ended up with the wrong crowd. My husband noticed a bus across the way that looked our tour, driving away! We ran! Luckily the bus was stopped at the gate of the parking lot and we saw heads turn to look at us. But as soon as the gate lifted, they were gone, leaving us to get back to Amsterdam on our own. And we weren’t the only ones, 2 other people had gotten left behind, ON THE FIRST STOP. Who knows how many others got left behind at the 2 other stops.
My husband went to argue at Tours and Tickets after we made our way back by local bus to central. They said it was our fault and no compensation would be given.
We decided, fine, we still have the canal tour. Just before sunset, we searched for the Lover’s Canal Tour. There are 2 locations, 1 to give the tickets and on the other side of the canal, you get on the canal bus. Nobody was at the door of the bus, except for some customers. We walked on and it was crowded, every seat was taken. We had to sit outside in the back of the boat in the cold with others who couldn’t fit inside. 5 of us squished on the bench while 2 stood. We couldn’t hear what the captain was saying throughout the tour. Finally, my husband and I walked back inside after 30 minutes. My husband stood the rest of the 1 hour 15 minutes and I sat on a pump or something on the floor.
We have gathered, organization and customer convenience are not necessities to this company. It all comes down to the money. € 90 which ended up being $ 122 for us. That is a lot of money to only end up with a cold and a terrible experience. Just because we are on vacation doesn’t mean we are here to just blow money. If anyone intends to spend money on vacation, they expect quality.
If you value yourself, your time, and your hard earned money, then do NOT book any tour with Tours and Tickets, who also does tours through Lindbergh Excursions.

In einem Ladenlokal in Amsterdam haben wir Tickets für eine Grachtenrundfaht erstanden, die dann auch nahe beim Anne-​Frank-​Haus startete. Der Verkäufer im Laden war nett und typisch niederländisch selbstbewusst. Ob die Rundfahrten selber auch von T&T durchgeführt werden glaube ich nicht, denke, dass hier nur verschiedene Touristentickets vermarktet werden. Gute Erfahrung.

Die schlechteste Stadtrundfahrt die ich je mit machen durfte. Verkaufsfahrt incl.
Eine Grachtenfahrt lohnt sich dagegen wirklich und man erhält auch noch dazu paar Infos über die Stadt und nicht wie bei der Bustour, dass man weitere vergünstigte Tickets direkt beim Buspersonal herhalten kann z.b. für Museum.
Also Tourbus Amsterdam lohnt sich nicht!