Hotel NH carlton

Glad to see that some people had a decent experience here because mine was certainly sub-​par. Quoting another review: «This is a decent hotel, but when I’m paying $ 300 – 400 per night, I expect much more.» Let me elaborate on my experience objectively and you can form your own opinion…
Check-​in
— I arrive around 3pm and the lobby is completely packed
— I wait 25 minutes before getting to the desk
— In response to a question, I’m told (with an attitude) «we’re a 4-​star hotel» as if the answer is obvious to everyone but me
The Room
— Broken light in my room
— Paint peeling on the wall
— Pieces of ceiling were cut up (presumably for cabling?)
— King size bed had two sheets that each covered half of the bed with no fitted sheet underneath them
The Bathroom
— Broken light in my bathroom
— Mold in the shower
— Broken shower drain
— Shower didn’t drain water (you just had to stand in it)
— Brown stains all around the sink (presumably rust?)
— Paint peeling on the ceiling
Room Service
— Told me to go to the bar on the first floor if I wanted ice (rather than bringing it with my order as asked)
— Told me a location to go to for my missing sheets (rather than bringing it to me since my bed was missing sheets)
Though sick, I checked out at 7am in the morning just to get on with my life. Save your money and stay at an AirBnB/​hostel.

Great staff the woman in charge of cleaning staff not online greeting but solved all problems. The desk people good also. Location good.Great service would stay again

Location, location, location. They have it. So don’t waist too much time in your room, get out and explore the beautiful Amsterdam. It’s a good thing too because the room at the Carlton are not worth the price. Clean, yes. Old and small, yaaa! For my fellow Canadians, a room like this in Canada goes for under $ 100. But this is Europe and this hotel is in the middle of everything. Most amusing: 50 euros for breakfast! I asked «for the week?». No, per day! That’s like $ 80 CAD for Bfast! Just go out. Lots of little café where you can have a nice Bfast for under 10euros close by.

This is a decent hotel, but when I’m paying $ 300 – 400 per night, I expect much more. The beds are small and hard, the shower is inhabited by mold, and there are very odd looking stains on the curtains just near the head of the bed. All of this is to say that the hotel is in need of a serious overhaul and deep cleaning.
The staff is very helpful, which offsets the hotel’s lack of charm. Yet there is no doorman, so be prepared to carry your bags up a short flight of steep steps when you arrive.

I am giving this place 4 stars not for the status of a 4 star hotel but for their service and location. It is a great place for people who are ok staying at a 3 star and using to sleep. The staff is very nice and willing to help. The lobby is clean and the rooms are also. I hear that some if the hotel has been renovated however my room needed updating. I must say it very clean which is all I care about.
The free wifi is great and the paid one is much better. I was working and downloading multiple files and the stopped me when I hit 300 mg. but reliable and strong everywhere you went in the building.
I do have one issue. The elevator. While I am here it’s King’s celebration weekend. That means that the city is packed and so is the hotel. The elevator started breaking down on Wednesday. That means they should have the elevator company working on that problem. Well it is one day before the massive celebration and there is only one elevator working. I spent 8 minutes waiting for it. I am in the 6 floor.
All good but elevator fail.

A nice clean hotel in a useful central location.
Okay — the décor hasn’t been updated since the 70s (so if you’re a fan of brown and beige you’ll love it) but it’s a nice wee hotel — well kept, friendly staff, and if you can get a good deal it’s worth the money. I might not stay so central on my next visit to Amsterdam (I’m thinking Jordaan next time), but if I was I would probably stay here again. We were there the weekend before they were replacing all the beds and TVs, so I’m sure it would be even better on a return visit.

The location of this hotel CANNOT be beat. For this reason alone, it‘s totally worth the price to stay here! The flower market is literally 2.5 seconds away at the end of the block. Shopping is super close as well and it‘s about a 10 minute leisurely walk from the center center. The rooms could use an update and were not so modern. TV gets quite a few (English) channels, though it‘s kind of old. In any case, you‘re probably not here to watch TV. Get out there! And get home quickly and easily by staying here.

Disclaimer: I am not staying at this hotel on my current trip, but did stay here 5 years ago and can’t complain about the service then.
Review: While strolling through Amsterdam late last night, I was desperate to find a store that sold toothpaste. The only shops open were souvenir shops, and I wasn’t too interested in using adult-​themed candy or canabis-​flavoured products. Especially when I’m here for a conference…
As I mentioned before, I’d stayed at this hotel almost exactly 5 years ago. While walking by, I figured it wouldn’t hurt to ask their reception where to find a late-​night pharmacy or supermarket of some sort.
Upon stating my need, the lovely lady at the front desk then offered me a free travel toothpaste! Without any hesitation, she solved my problem. I was impressed.
Next time I visit, I plan on staying here again!

Très bien !
Super hôtel: accueil impeccable, service clean, sympa, idealement situé au centre de la ville près des stations de tram… Super petit balcon dans la chambre et petit bonbon sur l’oreiller… petit dej copieux et varié. Quoi de mieux ?!

Très bien placé !
Cette hotel est très bien placé et possède un parking (payant), ce qui est assez rare et tout de même plus économique qu’utiliser un parking en ville ou à l’extérieur si on y reste plus de 24 heures. Les chambres sont très fonctionnelles mais un peu petites par rapport au prix de base. Le service est très bien. Cet hôtel est idéal pour découvrir Amsterdam. Attention en plein tarif, il reste cher.