Diks Autoverhuur

We had a poor experience with Diks. There are so many other car rental companies in Amsterdam, I recommend trying them out first.
To begin, it is probably the most expensive place in Amsterdam to rent a car. We chose this place as it was close to my house and my grandmother is wheelchair bound to getting to/​from the airport via public transport is very difficult.
The car itself was fine — no issues there. When we returned it, the bill was given to us. We paid and then a minute later we were informed that more petrol had to be put into the car (another 21 liters). This seems very suspect to us so we rather insistently questioned this. The issue is that this was done without teling us and we were then just expected to pay for this petrol. We were unsatisfied with how this was handled.
There was no effort made by Diks to remedy the situation — just an insistence that we pay inconsistent bills. I think in the end the bill was probably correct but I have no confidence here. There are soooooo many other car rental companies in Amsterdam — try them.

All n all fine, but alot of fine print! The van was € 39.- for 4 hours, we only used 2 hours and only drove 36K. But with the VAT (21%), insurance, rope, net, gas and lowering of the «own risk», i had to pay € 81.83??? Very misleading promo on their part! And because they have your € 250.- deposit so there’s not really any room for debate, nobody told me the insurance was € 20.-, and an extra € 10.57 to lower the own risk in case of an accident (even if its not your fault!!!) you still pay € 700.- and after lowering € 350.-.sneaky g’its… gonna shop elsewhere next time.

My experience with Diks has been pleasent but after reading the review below, then I wonder is it because my Dutchman handles the transaction and picks up the car most of the time. Unfortunately, there are some business that can be shady if they get the impression that you don’t speak Dutch. So far our experience has been good here, so far no complaints. We use their services pretty frequently to rent a car for nice getaways out of town. The price seams reasonable for a rent a car. So if you are looking for a place then maybe try here, but I guess after Mes. O review you better make sure there are no issues with your credit card. Thankfully we have never had that problem with them.